Sheraton Milwaukee Brookfield - Senior Catering Sales Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
Sheraton Milwaukee Brookfield Hotel is a distinguished hospitality establishment located in the vibrant city of Brookfield, Wisconsin. This upscale hotel is strategically situated near prominent local attractions such as Miller Park, Brookfield Square, and the Brookfield Conference Center, making it an ideal destination for both leisure and business travelers. The hotel prides itself on delivering exceptional guest experiences through its well-appointed accommodations, including clean and comfortable rooms equipped with modern amenities like mini-refrigerators. Guests can enjoy the hotel's indoor and outdoor pools, alongside a variety of support amenities that enhance their stay. The property also features The Craft Room, an on-site restaurant known for its Midwestern-inspired dishes and creative cocktails, providing guests with a fine dining option within the convenience of the hotel.
The Sheraton Milwaukee Brookfield Hotel is recognized for its extensive event facilities, offering 21 versatile meeting venues that accommodate a wide range of functions, from corporate business events to elegant weddings. The hotel’s dedication to quality service and attention to detail ensures that every event is executed to the highest standard. The dynamic and welcoming environment at Sheraton Milwaukee Brookfield is supported by a dedicated team of professionals who are passionate about hospitality and creating memorable experiences for all guests.
The role of the Senior Catering Sales Manager at Sheraton Milwaukee Brookfield Hotel is pivotal in driving the hotel’s catering and banquet sales. This management-level position is responsible for achieving assigned catering and banquet revenue goals that contribute directly to the hotel’s overall performance. The Senior Catering Sales Manager will play a key role in soliciting and securing new business accounts, as well as servicing existing clients and groups. Collaboration with the Director of Sales or Director of Catering is essential to align sales strategies with the hotel's revenue and market share targets.
This role requires a strategic focus tailored to the specific catering markets of the hotel, including social, corporate, business, and SMERF (Social, Military, Educational, Religious, and Fraternal) segments. The Senior Catering Sales Manager serves not only as a sales leader but also as a mentor and trainer to the catering sales team, providing guidance and support to help team members excel in their roles. The position demands a strong commitment to meeting job responsibilities, with an expectation to work flexible hours, including overtime when necessary, to fulfill duties effectively.
Key responsibilities include proactively conducting solicitation calls, organizing sales tours, and entertaining clients from various market segments. The Senior Catering Sales Manager must maintain and grow existing client relationships while continuously monitoring market trends to identify opportunities for expanding the hotel's catering business. Ensuring compliance with Aimbridge Hospitality’s established regulations and catering standards is a critical part of the role. Additionally, the Senior Catering Sales Manager is responsible for relevant administrative tasks such as preparing the Daily Event List, Banquet Event Orders, and the Ten Day Event Schedule with accuracy and timeliness.
The ideal candidate for this position will possess excellent communication and negotiation skills, a deep understanding of the food and beverage industry, and proficiency in computer software, particularly Microsoft Office. The capacity to work independently, manage multiple tasks effectively, and present professionally is essential. Holding a valid driver’s license for the applicable state is required to facilitate client visits and community engagement.
In summary, the Senior Catering Sales Manager at Sheraton Milwaukee Brookfield Hotel plays a crucial role in augmenting the hotel’s catering sales through strategic account management, team leadership, and exceptional client service. This opportunity offers a challenging and rewarding career path for professionals passionate about hospitality sales and event management in a sophisticated and supportive environment.
The Sheraton Milwaukee Brookfield Hotel is recognized for its extensive event facilities, offering 21 versatile meeting venues that accommodate a wide range of functions, from corporate business events to elegant weddings. The hotel’s dedication to quality service and attention to detail ensures that every event is executed to the highest standard. The dynamic and welcoming environment at Sheraton Milwaukee Brookfield is supported by a dedicated team of professionals who are passionate about hospitality and creating memorable experiences for all guests.
The role of the Senior Catering Sales Manager at Sheraton Milwaukee Brookfield Hotel is pivotal in driving the hotel’s catering and banquet sales. This management-level position is responsible for achieving assigned catering and banquet revenue goals that contribute directly to the hotel’s overall performance. The Senior Catering Sales Manager will play a key role in soliciting and securing new business accounts, as well as servicing existing clients and groups. Collaboration with the Director of Sales or Director of Catering is essential to align sales strategies with the hotel's revenue and market share targets.
This role requires a strategic focus tailored to the specific catering markets of the hotel, including social, corporate, business, and SMERF (Social, Military, Educational, Religious, and Fraternal) segments. The Senior Catering Sales Manager serves not only as a sales leader but also as a mentor and trainer to the catering sales team, providing guidance and support to help team members excel in their roles. The position demands a strong commitment to meeting job responsibilities, with an expectation to work flexible hours, including overtime when necessary, to fulfill duties effectively.
Key responsibilities include proactively conducting solicitation calls, organizing sales tours, and entertaining clients from various market segments. The Senior Catering Sales Manager must maintain and grow existing client relationships while continuously monitoring market trends to identify opportunities for expanding the hotel's catering business. Ensuring compliance with Aimbridge Hospitality’s established regulations and catering standards is a critical part of the role. Additionally, the Senior Catering Sales Manager is responsible for relevant administrative tasks such as preparing the Daily Event List, Banquet Event Orders, and the Ten Day Event Schedule with accuracy and timeliness.
The ideal candidate for this position will possess excellent communication and negotiation skills, a deep understanding of the food and beverage industry, and proficiency in computer software, particularly Microsoft Office. The capacity to work independently, manage multiple tasks effectively, and present professionally is essential. Holding a valid driver’s license for the applicable state is required to facilitate client visits and community engagement.
In summary, the Senior Catering Sales Manager at Sheraton Milwaukee Brookfield Hotel plays a crucial role in augmenting the hotel’s catering sales through strategic account management, team leadership, and exceptional client service. This opportunity offers a challenging and rewarding career path for professionals passionate about hospitality sales and event management in a sophisticated and supportive environment.
Job Requirements
- High school diploma or equivalent
- Previous catering sales experience preferred
- Creativity and knowledge of food and beverage desired
- Valid driver’s license for the applicable state
- Developed verbal and written communication skills
- Professional selling skills including opening, probing, supporting, and closing
- Proficiency in Microsoft Office products
- Ability to work independently and manage multiple tasks
- Strong organization and presentation skills
Job Qualifications
- High school diploma or equivalent
- Previous catering sales experience preferred
- Creativity and knowledge of food and beverage desired
- Valid driver’s license for the applicable state
- Developed verbal and written communication skills to negotiate, convince, sell and influence managerial personnel, hotel guests and/or corporate clients
- Experience with professional selling skills including opening, probing, supporting, and closing
- Proficiency in Microsoft Office products
- Ability to work independently and manage multiple tasks
- Strong organization and presentation skills
Job Duties
- Effectively attain assigned sales and revenue goals, as well as solicitation call goals
- Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Social, Corporate, Business, or SMERF, as applicable by property
- Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property
- Monitor and evaluate trends within your market segment
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Adhere to Aimbridge Hospitality’s established regulations, company standards, catering/meeting standards and related catering sales metrics
- Develop a full working knowledge of the operations and policies of the hotel and applicable departments
- Ensure that the Daily Event List, Banquet Event Order/Guarantee Sheet and Ten Day Event Schedule are generated on a timely basis and ensure accuracy
- Maintain strong visibility in local community and industry organizations, as applicable
- May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc
- Attend daily/weekly/monthly meetings and any other functions required by management
- Perform any other duties as requested by the General Manager or Director of Sales
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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