Sheraton Milwaukee Brookfield - Director Operations

Sheraton Milwaukee Brookfield Hotel is a distinguished hospitality establishment located near prominent Wisconsin landmarks such as Miller Park, Brookfield Square, and the Brookfield Conference Center. This upscale hotel caters to a diverse clientele including business travelers, event attendees, and families, offering a wide range of amenities to ensure an exceptional guest experience. The hotel features 21 versatile meeting venues, perfectly suited for business events and weddings. Onsite, guests can enjoy dining at The Craft Room, which specializes in Midwestern-inspired dishes and expertly crafted cocktails. With well-maintained guest rooms featuring mini-refrigerators and access to indoor and outdoor pools, Sheraton Milwaukee Brookfield Hotel provides a comfortable and inviting atmosphere for visitors.

As the Director of Operations at Sheraton Milwaukee Brookfield Hotel, you will play a critical leadership role working closely with the General Manager to ensure smooth and efficient hotel operations. This position demands a dynamic professional who can manage multiple aspects of the hotel’s performance including revenue management, marketing strategies, financial oversight, and team leadership. You will be responsible for controlling costs, enhancing service quality, and motivating your team to deliver outstanding guest service that meets and exceeds expectations.

Your role will involve a combination of analytical tasks such as reviewing business statistics, evaluating financial reports, and budgeting, as well as hands-on involvement in sales and marketing initiatives. You will oversee all revenue streams, develop targeted marketing and pricing strategies to maximize profitability, and build strong relationships with clients to drive sales. Additionally, you will lead human resources initiatives to foster employee motivation, development, and retention, while ensuring compliance with legal and company regulations regarding asset management and quality standards.

The Director of Operations at Sheraton Milwaukee Brookfield Hotel must be a professional role model upholding a polished image, demonstrating flexibility in undertaking additional responsibilities, and maintaining consistent attendance. This full-time position offers a competitive benefits package, including daily pay options after an initial waiting period. The hotel seeks an individual with proven leadership skills, strong communication abilities, and expertise in budgeting and financial analysis to take this vital role and contribute to the continued success and reputation of the property.