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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Sheraton Grand Nashville Downtown is a prestigious full-service hotel located in the vibrant heart of Nashville, Tennessee. Situated just minutes from iconic attractions such as Bridgestone Arena and the lively Broadway district, this hotel offers guests an unparalleled opportunity to experience the best of Music City. With a recent full renovation completed in 2024, the property combines modern luxury with Southern hospitality, ensuring all guests enjoy exceptional comfort and service. Sheraton Grand Nashville Downtown prides itself on its commitment to delivering superior guest experiences by exceeding expectations at every turn. The hotel’s prime location, being within walking distance of numerous... Show More
Job Requirements
- High school diploma or equivalent required
- Minimum one year experience in upscale restaurant, hotel, resort, or private club preferred
- Certification in liquor, wine, and food service including Alcohol Awareness preferred
- Ability to work outdoors in all weather conditions
- Maintain a professional appearance
- Strong multitasking skills
- Strong communication skills
- Must meet minimum age requirements
- Comply with responsible alcohol service standards
- Physical ability to lift and carry up to 50 lbs
- Ability to stand, walk, and perform other movements for extended periods
Job Qualifications
- High school diploma or equivalent
- Minimum one year experience in upscale restaurant, hotel, resort, or private club preferred
- Certification in liquor, wine, and food service including Alcohol Awareness preferred
- Strong multitasking and communication skills
- Ability to work outdoors in all weather conditions and maintain professional appearance
- Physical ability to lift and carry up to 50 lbs and stand, walk, and perform other movements for extended periods
Job Duties
- Address guests by name, observe and respond to requests, ensure service is complete
- Assist servers with presenting menus, answering questions, making suggestions about food and beverage service
- Prepare baskets with condiments and sides, confirm orders are accurate and presentable, serve to guests with a smile
- Monitor supplies, maintain stock, keep kitchen and cafe areas clean and orderly
- Assist servers in keeping service areas tidy, collect and maintain baskets, relay kitchen times to servers and management
- Stay informed about the menu, drinks, specials, and unavailable items
- Complete daily and weekly checklists and perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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