Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Sheraton Grand Nashville Downtown is a prestigious full-service hotel located in the vibrant heart of Nashville, Tennessee. Situated just minutes from iconic attractions such as Bridgestone Arena and the lively Broadway district, this hotel offers guests an unparalleled opportunity to experience the best of Music City. With a recent full renovation completed in 2024, the property combines modern luxury with Southern hospitality, ensuring all guests enjoy exceptional comfort and service. Sheraton Grand Nashville Downtown prides itself on its commitment to delivering superior guest experiences by exceeding expectations at every turn. The hotel’s prime location, being within walking distance of numerous entertainment, dining, and cultural venues, adds to its allure both for visitors and employees alike.
Joining Sheraton Grand Nashville Downtown means becoming part of a supportive and dynamic team culture that values growth, success, and a sense of belonging. The hotel offers outstanding perks for associates, including free parking, employee meals, and convenient access to public transportation. This environment encourages employees to thrive professionally while contributing to a memorable guest journey from check-in to check-out.
The Food Runner role at Sheraton Grand Nashville Downtown is essential in supporting the seamless operation of the food and beverage service within this full-service establishment. As a Food Runner, you are the behind-the-scenes hero ensuring every dish and drink reaches guests promptly and with enthusiasm. You will collaborate closely with servers and kitchen staff to maintain high standards of presentation and service, helping to elevate the overall dining experience.
This position requires a proactive, energetic individual who takes pride in being a guest-focused team member. Key responsibilities include greeting guests by name, addressing their requests promptly, assisting servers with menu presentation and recommendations, and ensuring accurate and attractive delivery of food and beverages. Maintaining cleanliness and order in service areas and assisting with inventory and stock management are also important aspects of the role.
Ideal candidates for the Food Runner position will have prior experience working in upscale restaurants, hotels, resorts, or private clubs. Certifications in liquor, wine, and food service, including Alcohol Awareness, are preferred. Physical stamina is necessary due to the demands of lifting up to 50 pounds and spending extended periods standing and walking.
Sheraton Grand Nashville Downtown offers a competitive benefits package for full-time employees after an initial waiting period. Highlights include medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. Additionally, the hotel now offers daily pay options, providing flexible financial benefits for its team members.
If you have a guest-first mentality and are eager to join a winning team in a vibrant setting, consider applying for the Food Runner position at Sheraton Grand Nashville Downtown. Here, you can grow your career in hospitality, contribute to creating lasting guest memories, and enjoy a workplace culture committed to your success and well-being.
Joining Sheraton Grand Nashville Downtown means becoming part of a supportive and dynamic team culture that values growth, success, and a sense of belonging. The hotel offers outstanding perks for associates, including free parking, employee meals, and convenient access to public transportation. This environment encourages employees to thrive professionally while contributing to a memorable guest journey from check-in to check-out.
The Food Runner role at Sheraton Grand Nashville Downtown is essential in supporting the seamless operation of the food and beverage service within this full-service establishment. As a Food Runner, you are the behind-the-scenes hero ensuring every dish and drink reaches guests promptly and with enthusiasm. You will collaborate closely with servers and kitchen staff to maintain high standards of presentation and service, helping to elevate the overall dining experience.
This position requires a proactive, energetic individual who takes pride in being a guest-focused team member. Key responsibilities include greeting guests by name, addressing their requests promptly, assisting servers with menu presentation and recommendations, and ensuring accurate and attractive delivery of food and beverages. Maintaining cleanliness and order in service areas and assisting with inventory and stock management are also important aspects of the role.
Ideal candidates for the Food Runner position will have prior experience working in upscale restaurants, hotels, resorts, or private clubs. Certifications in liquor, wine, and food service, including Alcohol Awareness, are preferred. Physical stamina is necessary due to the demands of lifting up to 50 pounds and spending extended periods standing and walking.
Sheraton Grand Nashville Downtown offers a competitive benefits package for full-time employees after an initial waiting period. Highlights include medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. Additionally, the hotel now offers daily pay options, providing flexible financial benefits for its team members.
If you have a guest-first mentality and are eager to join a winning team in a vibrant setting, consider applying for the Food Runner position at Sheraton Grand Nashville Downtown. Here, you can grow your career in hospitality, contribute to creating lasting guest memories, and enjoy a workplace culture committed to your success and well-being.
Job Requirements
- High school diploma or equivalent required
- Minimum one year experience in upscale restaurant, hotel, resort, or private club preferred
- Certification in liquor, wine, and food service including Alcohol Awareness preferred
- Ability to work outdoors in all weather conditions
- Maintain a professional appearance
- Strong multitasking skills
- Strong communication skills
- Must meet minimum age requirements
- Comply with responsible alcohol service standards
- Physical ability to lift and carry up to 50 lbs
- Ability to stand, walk, and perform other movements for extended periods
Job Qualifications
- High school diploma or equivalent
- Minimum one year experience in upscale restaurant, hotel, resort, or private club preferred
- Certification in liquor, wine, and food service including Alcohol Awareness preferred
- Strong multitasking and communication skills
- Ability to work outdoors in all weather conditions and maintain professional appearance
- Physical ability to lift and carry up to 50 lbs and stand, walk, and perform other movements for extended periods
Job Duties
- Address guests by name, observe and respond to requests, ensure service is complete
- Assist servers with presenting menus, answering questions, making suggestions about food and beverage service
- Prepare baskets with condiments and sides, confirm orders are accurate and presentable, serve to guests with a smile
- Monitor supplies, maintain stock, keep kitchen and cafe areas clean and orderly
- Assist servers in keeping service areas tidy, collect and maintain baskets, relay kitchen times to servers and management
- Stay informed about the menu, drinks, specials, and unavailable items
- Complete daily and weekly checklists and perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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