Sheraton FT Worth - Convention Services Manager OEM

Fort Worth, TX, USA|

Job Overview

Benefits

Daily Pay

Medical

Dental

Vision

short-term disability

long-term disability

term life insurance

accidental death and dismemberment insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

Sheraton Fort Worth Downtown Hotel is a premier hospitality establishment located in the heart of downtown Fort Worth. The hotel boasts 429 custom-designed guest accommodations featuring the signature Sheraton Bed, flat-panel HDTVs, and complimentary basic high-speed internet access. Guests can indulge in a variety of dining options, including The Chef’s Table, which offers an exceptional culinary experience. The property caters to a diverse clientele, providing flexible spaces ideal for corporate meetings, conventions, and special social events, making it a central hub for memorable experiences in Fort Worth. With its blend of modern amenities and convenient location, Sheraton Fort Worth Downtown Hotel is a distinguished choice for both business and leisure travelers seeking comfort and sophistication in the city’s vibrant downtown area.

The Convention Services Manager plays a pivotal role in the hotel’s events and catering department, responsible for driving catering and food and beverage sales while ensuring exceptional guest experiences. This overtime eligible managerial position requires the individual to collaborate closely with the Director of Sales or Director of Catering & Convention Services to achieve revenue goals and deliver outstanding event services. The role demands a dynamic professional who excels in building relationships with clients, coordinating successful events, and staying ahead of market trends. As the primary contact for event organizers, the Convention Services Manager ensures that every event is flawlessly executed, creating standout memories for guests and clients alike. This position combines sales acumen, event management expertise, and exceptional interpersonal skills to contribute significantly to the hotel’s reputation and business growth. The role is critical to maintaining the high standards of service and operational excellence that the Sheraton brand embodies, while also fostering a positive and collaborative work environment with colleagues and management.

Job Requirements

High school diploma or equivalent
Creativity and knowledge of food and beverage or events
Professional selling skills including opening, probing, supporting, and closing
Valid driver’s license for the applicable state
Strong verbal and written communication skills
Proficiency in Microsoft Office and general computer use
Ability to manage multiple tasks independently and present effectively

Job Qualifications

High school diploma or equivalent
Creativity and knowledge of food and beverage or events
Professional selling skills including opening, probing, supporting, and closing
Valid driver’s license for the applicable state
Strong verbal and written communication skills
Proficiency in Microsoft Office and general computer use
Ability to manage multiple tasks independently

Job Duties

Drive catering and food and beverage sales by achieving meeting planner goals
Build and maintain strong client relationships by engaging in property tours and local activities
Monitor and analyze market trends to introduce innovative ideas
Collaborate with team members and attend key meetings to ensure smooth hotel operations
Manage event orders accurately and promptly communicate any changes
Provide support and flexibility to handle additional tasks assigned by management