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Sheraton Albuquerque Airport Hotel - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Sheraton Albuquerque Airport Hotel is a well-established and highly regarded hotel situated conveniently right outside the Albuquerque International Sunport (ABQ) terminal, offering seamless airport shuttle service for guests and team members. This recently renovated hotel boasts modern amenities including two on-site dining options, spacious and comfortable guest rooms equipped with flat-screen HDTVs, premium Marriott bedding, and complimentary high-speed Wi-Fi access. Ergonomic workspaces are also available to accommodate business travelers, ensuring a productive and comfortable stay. The property features a well-equipped fitness center, a seasonal outdoor pool, and more than 11,000 square feet of meeting space complete with customizable catering options.... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Proficient in hotel management software
- Skilled in Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and problem-solve efficiently
Job Duties
- Provide warm and welcoming guest service
- Manage check-ins and check-outs efficiently
- Handle guest inquiries and requests with professionalism
- Coordinate with hotel departments to ensure smooth operations
- Maintain accurate reservation and financial records
- Resolve guest issues and complaints promptly
- Utilize hotel management software to support front desk functions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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