Job Overview
Compensation
Hourly
Range $16.25 - $23.50
Benefits
Paid Time Off
Affordable Health Insurance
Vision Insurance
Dental Insurance
retirement savings plan with employer match
Employer paid basic term life insurance
Employer paid short-term disability
Employer paid parental leave
voluntary life insurance
long-term disability insurance
Supplemental insurance plans
Job Description
The Salvation Army is a globally recognized charitable organization dedicated to providing social services, emergency shelter, and support to vulnerable populations including homeless individuals and families. With a rich history of compassionate outreach, The Salvation Army operates numerous residential facilities and shelters to ensure individuals experiencing homelessness can find safety, security, and access to essential resources. The organization’s mission is deeply rooted in serving people in need with dignity and respect while working to empower them towards self-sufficiency and improved quality of life. The Salvation Army values a collaborative, community-oriented approach and employs dedicated staff committed to upholding these principles and delivering high-quality care at every level.
This particular role is based within one of The Salvation Army's overnight shelters, offering critical support to residents staying at the facility. The Shelter Worker plays a vital part in maintaining the safety and security of the shelter by performing client intake, enforcing house rules, and monitoring resident activities throughout the assigned shifts. The position requires a proactive individual who can handle emergency situations calmly and effectively, ensuring that both client and facility safety are prioritized at all times. The Shelter Worker also assists with daily operational tasks including assigning chores, maintaining accurate records, and overseeing the security of property and the premises. This role involves a mix of direct client interaction and administrative duties, making it essential for candidates to have exceptional communication skills, organizational abilities, and a commitment to supportive client care.
Employment type for this position is typically full-time with competitive compensation reflective of the duties involved and location. The Shelter Worker will report to supervisory staff and collaborate closely with other social service professionals and security personnel. An emphasis on teamwork, reliability, and adherence to organizational policies is critical for success in this role. Through participation in routine facility inspections and incident documentation, the Shelter Worker helps foster an environment where residents feel respected and secure. This role offers the opportunity to make a meaningful difference in the lives of marginalized populations while gaining valuable experience in shelter operations and community-based social service delivery. Candidates should be prepared for an active work environment, including physical demands such as standing, walking, and occasional lifting, within a setting that is primarily indoors and shielded from outdoor elements.
This particular role is based within one of The Salvation Army's overnight shelters, offering critical support to residents staying at the facility. The Shelter Worker plays a vital part in maintaining the safety and security of the shelter by performing client intake, enforcing house rules, and monitoring resident activities throughout the assigned shifts. The position requires a proactive individual who can handle emergency situations calmly and effectively, ensuring that both client and facility safety are prioritized at all times. The Shelter Worker also assists with daily operational tasks including assigning chores, maintaining accurate records, and overseeing the security of property and the premises. This role involves a mix of direct client interaction and administrative duties, making it essential for candidates to have exceptional communication skills, organizational abilities, and a commitment to supportive client care.
Employment type for this position is typically full-time with competitive compensation reflective of the duties involved and location. The Shelter Worker will report to supervisory staff and collaborate closely with other social service professionals and security personnel. An emphasis on teamwork, reliability, and adherence to organizational policies is critical for success in this role. Through participation in routine facility inspections and incident documentation, the Shelter Worker helps foster an environment where residents feel respected and secure. This role offers the opportunity to make a meaningful difference in the lives of marginalized populations while gaining valuable experience in shelter operations and community-based social service delivery. Candidates should be prepared for an active work environment, including physical demands such as standing, walking, and occasional lifting, within a setting that is primarily indoors and shielded from outdoor elements.
Job Requirements
- High school diploma or G.E.D.
- one-year prior experience performing security or social services work in a shelter or similar environment
- any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Job Qualifications
- High school diploma or G.E.D.
- one-year prior experience performing security or social services work in a shelter or similar environment
- any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
- valid State Drivers License (preferred)
- Food Handlers Certification (or ability to obtain within established timeframe)
- CPR or First Aid Certification (or ability to obtain within established timeframe)
Job Duties
- Assists residents staying in the Corps shelter overnight
- performs client intake procedures and prepares client intake records
- monitors the activity of residents on an assigned shift ensuring safety, security, and compliance to house rules
- maintains accurate and complete records and logs containing pertinent information
- ensures that facility is maintained in a neat and proper order
- ensures clients comply with house rules
- checks client's baggage for drugs, alcohol, weapons, and pornography
- records incidents and notifies supervisor of any special circumstances or unusual problems
- ensures security of facility and clients
- arms and disarms alarms in accordance with lodge policy
- locks and secures area inappropriate for client entry
- conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss
- locks doors to ensure security of the facilities
- responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures
- performs client intake procedures including running sexual offender checks
- checks clients into the shelter
- prepares and monitors client intake cards
- prepares and maintains resident roster
- assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such
- participates in the cleaning and maintenance of facilities, supplies, and equipment
- inspects facility on a routine basis to ensure compliance with established standards
- ensures return and accountability of The Salvation Army property (linens, etc.)
Job Criteria
Experience
No experience required
Job Location
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