Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible spending account
Wellness Program
401(k) and 401(k) matching
Disability insurance
Employee assistance program
Life insurance
Paid Time Off
Paid holidays
Legal service plan
Identity Theft Protection
Pet insurance
Job Description
SHAWOOD is the premier luxury homebuilding arm of Woodside Homes, a highly respected home construction company renowned for its commitment to quality, innovation, and architectural excellence. Located in Riverside, CA, SHAWOOD distinguishes itself by creating breathtaking, precision-built homes that elevate the homeowner's experience through exceptional design and craftsmanship. The company operates at the highest standard within the luxury housing market, targeting discerning clients who seek more than just a house, but a unique living environment where innovation meets elegance and functionality. SHAWOOD offers families and individuals the opportunity to live in homes that inspire happiness and stand as a testament... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or sales experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized
- Commitment to providing excellent client experience
- Willingness to participate in training and development
- Reliable and professional work ethic
Job Qualifications
- High school diploma or equivalent
- Prior experience in customer service or sales preferred
- Strong verbal and written communication skills
- Ability to manage multiple tasks and appointments
- Knowledge of luxury homebuilding or real estate is a plus
- Demonstrated passion for customer service excellence
- Willingness to learn and grow within the organization
- Ability to work collaboratively within a team
- Proficiency with office and communication technologies
Job Duties
- Welcome clients with professionalism and warmth
- Engage with clients to understand their needs and introduce the SHAWOOD brand story
- Manage initial consultations and address inquiries promptly
- Prepare clients for meetings with Sales Ambassador
- Oversee day-to-day operations of the sales office
- Schedule and manage client appointments efficiently
- Handle client communications including phone, internet leads, and chat inquiries
- Assist Sales Ambassador with client presentations and showroom walkthroughs
- Provide insights on client interactions to tailor sales approach
- Maintain accurate knowledge of SHAWOOD homes and design features
- Participate in ongoing training and development programs
- Learn consultative sales techniques and home design principles
- Shadow Sales Ambassadors to gain firsthand sales experience
Job Location
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