Job Overview
Compensation
Salary
Exact $90,000.00
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
401(k) retirement plan
Paid Time Off
Life insurance
accidental death and dismemberment insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
Home Purchase Discounts
Pet insurance
Job Description
Sekisui House U.S. is a distinguished homebuilding company with a heritage that spans over 60 years. As part of a global leader, Sekisui House has constructed more than 2.6 million new homes crafted to meet the evolving needs of modern homebuyers. The company proudly represents well-known brands such as SHAWOOD, Richmond American, Woodside, Holt, Hubble, and Chesmar, each dedicated to delivering homes that emphasize safety, security, style, and comfort. Sekisui House U.S. remains deeply committed to a future where people worldwide enjoy joyful lives in homes designed with superior craftsmanship and thoughtful features.
Sekisui House fosters a professional and inclusive corporate culture that values teamwork, health and wellness, and a balanced work-life environment. With a strong focus on collaboration, employees engage in team-building events and social activities that support a vibrant workplace atmosphere. The organization seeks individuals who are passionate about achieving excellence and who desire meaningful careers rather than just jobs.
The position available within the Sekisui House U.S. team supports the SHAWOOD customer experience by acting as the welcoming point for prospective buyers. This role is essential in maintaining a professional and brand-consistent environment at model homes and sales centers, ensuring that each visitor receives a positive first impression. Responsibilities include greeting visitors, supporting early stage customer engagement, maintaining presentation quality, assisting with community events, managing visitor data using CRM systems, and providing general administrative support. The role operates under direct supervision but offers ample opportunity for growth, learning about high-quality home design and customer interaction.
Employees enjoy working in environments that include model homes, premium presentation centers, and office settings, with varied scheduling that aligns with customer needs, including weekends. The position requires agility in navigating indoor and outdoor spaces and adapting to dynamic visitor flows. Sekisui House U.S. offers a compelling compensation package with a base salary of $90,000, discretionary bonuses up to $24,000 paid quarterly, in addition to a comprehensive benefits package that supports health, financial wellness, time off, and other vital employee needs.
If you are a motivated, results-driven professional interested in joining a respected homebuilding leader and contributing to exceptional customer experiences grounded in craftsmanship and brand pride, Sekisui House U.S. encourages you to explore this opportunity further. The company is an equal opportunity employer dedicated to fostering inclusive, supportive workplaces where all employees can thrive.
Sekisui House fosters a professional and inclusive corporate culture that values teamwork, health and wellness, and a balanced work-life environment. With a strong focus on collaboration, employees engage in team-building events and social activities that support a vibrant workplace atmosphere. The organization seeks individuals who are passionate about achieving excellence and who desire meaningful careers rather than just jobs.
The position available within the Sekisui House U.S. team supports the SHAWOOD customer experience by acting as the welcoming point for prospective buyers. This role is essential in maintaining a professional and brand-consistent environment at model homes and sales centers, ensuring that each visitor receives a positive first impression. Responsibilities include greeting visitors, supporting early stage customer engagement, maintaining presentation quality, assisting with community events, managing visitor data using CRM systems, and providing general administrative support. The role operates under direct supervision but offers ample opportunity for growth, learning about high-quality home design and customer interaction.
Employees enjoy working in environments that include model homes, premium presentation centers, and office settings, with varied scheduling that aligns with customer needs, including weekends. The position requires agility in navigating indoor and outdoor spaces and adapting to dynamic visitor flows. Sekisui House U.S. offers a compelling compensation package with a base salary of $90,000, discretionary bonuses up to $24,000 paid quarterly, in addition to a comprehensive benefits package that supports health, financial wellness, time off, and other vital employee needs.
If you are a motivated, results-driven professional interested in joining a respected homebuilding leader and contributing to exceptional customer experiences grounded in craftsmanship and brand pride, Sekisui House U.S. encourages you to explore this opportunity further. The company is an equal opportunity employer dedicated to fostering inclusive, supportive workplaces where all employees can thrive.
Job Requirements
- Real estate license required
- Bachelor’s degree or an equivalent combination of education and experience
- Up to 1 year of relevant professional experience
- Basic exposure to customer service, hospitality, or administrative support
Job Qualifications
- Real estate license required
- Bachelor’s degree or an equivalent combination of education and experience
- Up to 1 year of relevant professional experience
- Basic exposure to customer service, hospitality, or administrative support
- Experience in premium service, hospitality, luxury retail, or guest-facing environments preferred
- Familiarity with CRM platforms or customer-tracking tools preferred
- Interest in design, architecture, or high-quality craftsmanship concepts preferred
- Strong interpersonal and customer-service skills
- Ability to create a welcoming, professional visitor experience
- Basic organizational and time-management capabilities
- Skill in maintaining accurate information in tracking tools or systems
- Ability to learn and follow established processes with direct supervision
- Professional presentation and communication skills
- Attention to detail with an understanding of brand consistency
- Adaptability to shifting visitor traffic and community needs
- Willingness to learn SHAWOOD product features and design elements
- Team-oriented mindset with a focus on supporting community and brand goals
Job Duties
- Greet prospective buyers and visitors, providing a warm, professional, and brand-consistent first impression
- Assist with early-stage prospect engagement by collecting visitor information and coordinating appointments or tours as directed
- Maintain the presentation quality of the model home, sales environment, and SHAWOOD experience spaces
- Support community events, marketing activities, and realtor engagements by preparing materials and assisting with setup
- Provide basic information to visitors by referencing available resources and escalating detailed questions to the appropriate team member
- Enter visitor and prospect information into CRM or tracking tools with accuracy and timeliness
- Assist with daily administrative tasks that support community operations and guest experience
Job Criteria
Experience
No experience required
Job Location
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