Shake Shack Assistant Manager

ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest, providing convenience, comfort, retail options, and an extensive range of delicious food choices from popular brands such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. As a leading travel plaza operator, ApplegreenUSA is dedicated to refreshing travelers on their journeys, ensuring that every stop patrons make is a pleasant and satisfying experience. The company prides itself on its commitment to core values that emphasize customer care, community involvement, employee development, and a passion for performance, pace, and continuous improvement.

The Assistant General Manager role at ApplegreenUSA offers an exciting and dynamic opportunity for individuals looking to step into management within the hospitality and quick-service restaurant sector. This position supports the General Manager in ensuring smooth daily business operations, providing hands-on experience in leadership, and developing essential managerial competencies. The Assistant General Manager plays a vital role in supervising non-management associates, coaching shift supervisors, and maintaining high standards of store operations that align with company policies and brand expectations.

In this role, you will be instrumental in delivering performance feedback, setting goals, fostering teamwork, and clearly communicating business objectives. It requires strong organizational and leadership skills, with a focus on motivating and positively influencing staff, especially during challenging periods. The Assistant General Manager is responsible for ensuring the restaurant environment is always clean, inviting, and consistent with brand standards. Additionally, this role involves managing cash accurately, reporting financial data as directed, handling inventory oversight, and addressing customer needs to foster long-term relationships.

This position is ideal for entry-level managers who are eager to learn about the operational aspects of quick-service restaurant management while demonstrating sound judgment and discretion. Flexibility, strong communication skills, and a passion for growing the team and business set the foundation for success. The company offers flexible schedules, medical, dental, and vision insurance, paid time off, a 401(k) plan with company match, earned wage access, education assistance, meal discounts, pet insurance, and an employee referral bonus.

Joining ApplegreenUSA as an Assistant General Manager means being part of a vibrant, people-focused company that values innovation, teamwork, and continuous improvement. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, this opportunity could be your next career step.