Sever /Runner

The Al Hirschfeld Theatre, located in the heart of New York City at 246 W 44th St, is a renowned venue that forms part of the vibrant Broadway theatre district. Managed under the larger umbrella of ATG Entertainment, a world leader in live entertainment, this historic theatre has a long-standing reputation for hosting some of the most iconic and beloved performances in the theatre world. ATG Entertainment owns, operates, or programs 64 venues across the UK, the US, and Germany, entertaining over 18 million audience members annually. Their portfolio is diverse, including historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. The company is also home to an advanced ticketing platform, ATGtickets.com, which processes more than 18 million tickets each year and attracts over 40 million unique visitors, underscoring the scale and reach of the organization.

ATG Entertainment is committed to inclusion, diversity, equity, and access (IDEA), striving to create a stage for everyone, where diverse stories and voices are celebrated both onstage and off. With offices in New York, London, Woking, and Cologne, ATG is a global force in live entertainment, presenting over 15,000 live performances annually including acclaimed productions like Cabaret at the Kit Kat Club, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child, and more.

The role available is for a part-time Server and Runner at the Al Hirschfeld Theatre. This position offers a maximum of 29 hours per week with a compensation rate of $19 per hour. This role is ideal for individuals passionate about theatre and hospitality, offering the opportunity to work in a fast-paced, professional environment focused on exceptional guest satisfaction. Servers will have the chance to work in various capacities including Coat Check, Delivered-at-Seat service, with occasional opportunities to act as a Bartender or Lounge Attendant depending on skill level.

This position requires candidates who are friendly, efficient, detail-oriented, and capable of maintaining a high level of professionalism in a dynamic environment. Training and shadow shifts are provided and compensated, with the initial period being untipped until proficiency is demonstrated. A successful candidate will join a collaborative team dedicated to maintaining sales targets and ensuring smooth, safe operations throughout the venue. The work environment is energetic, with a strong emphasis on teamwork and delivering a top-notch customer experience to patrons attending Broadway shows.

Key responsibilities include delivering food and beverage services efficiently and courteously, maintaining cleanliness and organization in service areas, and occasionally assisting in bar or lounge operations based on skills and business needs. The role demands physical stamina including the ability to frequently travel up and down stairs, stand for extended periods, and lift and carry items up to 50 pounds, reflecting the active nature of the job. Availability on weekends, matinees, and holidays is preferred, aligning with show schedules that require flexible staffing.

Candidates should bring strong communication skills, flexibility, and a willingness to accept feedback and adjust to changing circumstances. Being a team player who can also handle independent duties is essential, as is prioritizing patron needs within safety guidelines. Prior experience in fast-paced front-of-house environments is preferred and knowledge or certification in food safety standards such as TIPS, Food Handler's, or Serve Safe certifications is encouraged. Bilingual skills are considered an advantage, enhancing communication with diverse patrons.

The Al Hirschfeld Theatre operates under the wider ATG Entertainment mission, which focuses on fostering inclusive, diverse, and equitable environments. This mission is reflected in their commitment to providing platforms for all voices and creating welcoming spaces for audiences and employees alike. Joining this team offers the chance to be part of a world-class entertainment organization that values not only performance excellence but also community impact and cultural representation.

This part-time position is perfect for individuals looking to gain valuable experience in the hospitality and entertainment sectors while working in one of the most dynamic theatre districts in the world. The compensation structure, benefits such as 401K opportunities based on hours worked, and sick pay accrual further add to the attractiveness of this role. If you are enthusiastic about serving others, enjoy working in a lively environment, and share a passion for live theatre, this is a promising opportunity to grow your skills and contribute to memorable audience experiences on Broadway.