Job Overview
Work Schedule
Weekend Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development programs
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, famed for delivering extraordinary experiences to millions of guests each year. Based in Las Vegas, Nevada, MGM Resorts features a collection of world-class hotels, casinos, and entertainment venues including the iconic Mandalay Bay Resort and Casino. Renowned for their commitment to excellence and innovation, MGM Resorts offers a dynamic, diverse work environment where team members have the opportunity to thrive and contribute to spectacular guest experiences. The organization prioritizes fostering an inclusive culture that celebrates diversity and embraces creativity across all facets of operations.
At MGM Resorts, the Setup Supervisor role within the Meetings & Events department at Mandalay Bay is a vital position responsible for orchestrating flawless event setups and ensuring the seamless execution of conventions, corporate meetings, and special functions hosted across its vast, state-of-the-art facilities. This hands-on leadership role requires a passionate and detail-oriented individual who can effectively supervise the setup and teardown teams to create unparalleled event environments. The Setup Supervisor leads the backstage efforts that transform client visions into tangible, awe-inspiring realities, managing spaces such as the Conference Center, Arena, Studios, Hotel ballrooms, and Pools.
Beyond technical coordination, this role demands excellent interpersonal skills to liaise closely with clients, Convention Services Managers, and internal teams to deliver exceptional service and enhance client satisfaction. The role requires proactive participation in pre-conference meetings to ensure alignment with detailed requirements and expectations. Setup Supervisors also oversee inventory control to maintain adequate equipment and supply levels, enforce company policies among the team, and handle both employee and guest concerns with professionalism aimed at resolution.
This position offers an exciting career pathway for those who thrive in vibrant, fast-paced environments and aspire to contribute to one of the top entertainment destinations in the world. MGM Resorts values dedication and teamwork, ensuring that the Setup Supervisor is supported with ongoing development opportunities, wellness programs, and competitive benefits. Candidates must be prepared to work varied shifts including weekends and holidays, reflecting the dynamic nature of the business. Overall, working as a Setup Supervisor at MGM Resorts is not just a job but an opportunity to be part of the show that captivates global audiences and creates unforgettable moments for guests and stakeholders alike.
At MGM Resorts, the Setup Supervisor role within the Meetings & Events department at Mandalay Bay is a vital position responsible for orchestrating flawless event setups and ensuring the seamless execution of conventions, corporate meetings, and special functions hosted across its vast, state-of-the-art facilities. This hands-on leadership role requires a passionate and detail-oriented individual who can effectively supervise the setup and teardown teams to create unparalleled event environments. The Setup Supervisor leads the backstage efforts that transform client visions into tangible, awe-inspiring realities, managing spaces such as the Conference Center, Arena, Studios, Hotel ballrooms, and Pools.
Beyond technical coordination, this role demands excellent interpersonal skills to liaise closely with clients, Convention Services Managers, and internal teams to deliver exceptional service and enhance client satisfaction. The role requires proactive participation in pre-conference meetings to ensure alignment with detailed requirements and expectations. Setup Supervisors also oversee inventory control to maintain adequate equipment and supply levels, enforce company policies among the team, and handle both employee and guest concerns with professionalism aimed at resolution.
This position offers an exciting career pathway for those who thrive in vibrant, fast-paced environments and aspire to contribute to one of the top entertainment destinations in the world. MGM Resorts values dedication and teamwork, ensuring that the Setup Supervisor is supported with ongoing development opportunities, wellness programs, and competitive benefits. Candidates must be prepared to work varied shifts including weekends and holidays, reflecting the dynamic nature of the business. Overall, working as a Setup Supervisor at MGM Resorts is not just a job but an opportunity to be part of the show that captivates global audiences and creates unforgettable moments for guests and stakeholders alike.
Job Requirements
- High school diploma or GED required
- Must be 21 years of age or older
- Work varied shifts, including weekends and holidays
- Minimum 2 years of relevant experience in event setup and teardown
- Preferred prior leadership experience in a high-volume setting
Job Qualifications
- High school diploma or GED
- Must be 21 years of age or older
- Minimum of 2 years of prior relevant experience in set-up and tear down functions and events, preferably in an arena or convention center environment
- Previous experience leading a team as a manager or supervisor in a high-volume environment preferred
Job Duties
- Supervise the set-up and tear down of conventions, meetings and banquets in the conference center, arena, studio rooms, hotel, and pools
- Maintain rapport with clients and Convention Services Managers to ensure client satisfaction
- Attend pre-conference meetings on upcoming functions
- Inventory equipment and supplies in order to maintain proper par stocks levels
- Inform employees of management policies and ensures compliance
- Handle employee and guest complaints with the intent of resolving situations to the satisfaction of all parties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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