ServiceNow Developer

Guidehouse is a leading global consulting firm that specializes in management, technology, and risk consulting services. The company provides innovative solutions to help organizations in both the public and private sectors navigate complex challenges and achieve their strategic goals. With a focus on delivering tailored services and leveraging deep industry expertise, Guidehouse serves clients across various industries including government, healthcare, financial services, energy, and more. Recognized for its commitment to diversity, collaboration, and client success, Guidehouse fosters a dynamic work environment that empowers employees to grow professionally while making a positive impact.

This particular role is within Guidehouse's SaaS/PAAS/Cloud Application Development and Consulting family with a focus on Software Development and Support. The position requires up to 25 percent travel and necessitates the ability to obtain a Public Trust clearance. The role centers on leveraging ServiceNow technology to translate complex business requirements into robust, scalable technical solutions. The ServiceNow Developer will lead the development of ServiceNow applications ensuring alignment with business objectives and best practices, providing technical expertise and guidance, and continuously innovating with the latest ServiceNow features and industry trends.

Key responsibilities include designing, configuring, and enhancing ServiceNow applications particularly within modules such as GRC, SPM, ITSM, App Engine, and Scoped Apps. The developer will conduct technical assessments, perform unit, system, and integration testing, debug issues, and support documentation efforts. Participation in platform upgrade activities and ensuring security, scalability, and maintainability of solutions are also important aspects of the role. The position requires strong communication skills to provide demonstrations and collaborate effectively with product owners, end users, and development teams.

Candidates must be U.S. citizens and able to obtain and maintain a Federal or DHS Public Trust clearance, with preference given to those with active Public Trust or Suitability. A minimum of three years of professional experience and a bachelor’s degree are required. Experience with software development lifecycle methodologies, Agile environment, ServiceNow modules, scripting, web services integration, and strong analytical and interpersonal skills are essential. Additional qualifications such as familiarity with ServiceNow automated testing frameworks, relevant certifications, and work experience within the Washington, DC metropolitan area, or federal financial management are advantageous.

The annual salary range for this position is $113,000 to $188,000, with compensation reflecting skills, experience, clearances, and certifications. Guidehouse offers a comprehensive total rewards package including competitive compensation, flexible benefits, and a supportive workplace culture committed to diversity and employee wellbeing.