Service Valet - Mercedes Sudbury

We are a reputable automotive dealership renowned for delivering exceptional car-buying and service experiences to our valued customers. As a leader in the automotive industry, we pride ourselves on fostering a culture that emphasizes strong team relationships, customer satisfaction, and innovation. Our dealership operates with a forward-thinking approach, always seeking to redefine and enhance the experience for every guest who walks through our doors. We offer competitive compensation, with the Automotive Service Valet position paying $20.00 per hour, complemented by weekly pay and an array of comprehensive benefits that support the well-being and professional growth of our team members.

The Automotive Service Valet role is an essential position within our service department, acting as the first point of contact for customers arriving for vehicle service. This role requires a personable, energetic individual who thrives in a fast-paced environment and enjoys engaging with people. The Service Valet/Porter plays a key part in creating a welcoming atmosphere that sets the tone for the overall service experience. It is not merely about parking vehicles; the Valet is responsible for greeting customers warmly, managing vehicle check-ins, maintaining organization in the service drive, and ensuring the safe and secure transfer of vehicles between the customer and the service area.

In addition to these duties, the Service Valet collaborates closely with Service Advisors and other dealership personnel to maintain smooth operations and superior customer satisfaction standards. They must be attentive, reliable, and committed to upholding dealership policies and safeguard procedures, including key retention and active vehicle delivery processes which directly impact return visits and customer satisfaction scores. Being able to work outdoors and stand for extended periods is required, as is a strong awareness of safety protocols.

This position offers an opportunity for motivated individuals who enjoy being part of a team focused on customer service excellence. The role demands an individual with a valid driver’s license, at least 18 years of age, and preferably capable of operating manual transmission vehicles, adding flexibility and value to the service team. Successful candidates undergo pre-employment background and drug screening to ensure a safe and trustworthy working environment. If you value building positive relationships and are passionate about enhancing the automotive service experience, this position offers a rewarding career path within a dynamic and supportive dealership environment.