Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee assistance program
Job Description
Hendrick BMW Northlake, located at 10720 Northlake Auto Plaza Blvd, Charlotte, North Carolina, is part of the renowned Hendrick Automotive Group, one of the largest privately held automotive dealer groups in the United States. Known for its commitment to exceptional customer service and high-quality vehicles, Hendrick BMW Northlake specializes in offering a wide range of BMW models, as well as providing comprehensive automotive services to clients in the Charlotte area. Established with a strong reputation for excellence and integrity, the dealership strives to create a welcoming and professional environment for both customers and employees alike.
The Porter role at Hendrick BMW Northlake is a vital position focused on maintaining the smooth operations of the dealership by moving and cleaning vehicles, ensuring the car lot remains clean and orderly, and supporting various errands as needed. This entry-level role does not carry supervisory responsibilities but plays an essential part in customer satisfaction and operational efficiency. The position requires a reliable individual who can safely handle vehicles, interact respectfully with customers, and uphold the company’s core values of servant leadership, teamwork, integrity, customer enthusiasm, and accountability.
Porters at Hendrick BMW Northlake are entrusted with a variety of responsibilities including delivering cars to customers, maintaining a safe and organized work environment, participating in required training sessions, and accurately recording work hours using the company timekeeping system. The dealership is dedicated to maintaining Customer Service Index (CSI) scores at or above company standards, emphasizing the importance of quality service in every aspect of the job. The role also involves adhering to strict safety guidelines and company policies, ensuring compliance with federal, state, and local regulations.
In addition to physical demands such as lifting up to 50 pounds and frequent movement around indoor and outdoor areas, the Porter position requires strong communication skills to understand instructions and convey information effectively. Basic computer literacy is necessary for timekeeping purposes. The role may include working evenings, weekends, and holidays, demanding flexibility and dependability. Hendrick BMW Northlake values individuals who demonstrate a passion for winning and continuous improvement, fostering a culture where employees are encouraged to grow personally and professionally.
Hendrick BMW Northlake encourages diversity and equal opportunity in employment, welcoming applications from minorities, women, veterans, and individuals with disabilities. The dealership prioritizes a culture of respect, trust, and accountability, ensuring every team member is valued and empowered. This position is ideal for candidates interested in launching or advancing automotive careers within a supportive and dynamic environment that is dedicated to excellence in both product and service delivery.
The Porter role at Hendrick BMW Northlake is a vital position focused on maintaining the smooth operations of the dealership by moving and cleaning vehicles, ensuring the car lot remains clean and orderly, and supporting various errands as needed. This entry-level role does not carry supervisory responsibilities but plays an essential part in customer satisfaction and operational efficiency. The position requires a reliable individual who can safely handle vehicles, interact respectfully with customers, and uphold the company’s core values of servant leadership, teamwork, integrity, customer enthusiasm, and accountability.
Porters at Hendrick BMW Northlake are entrusted with a variety of responsibilities including delivering cars to customers, maintaining a safe and organized work environment, participating in required training sessions, and accurately recording work hours using the company timekeeping system. The dealership is dedicated to maintaining Customer Service Index (CSI) scores at or above company standards, emphasizing the importance of quality service in every aspect of the job. The role also involves adhering to strict safety guidelines and company policies, ensuring compliance with federal, state, and local regulations.
In addition to physical demands such as lifting up to 50 pounds and frequent movement around indoor and outdoor areas, the Porter position requires strong communication skills to understand instructions and convey information effectively. Basic computer literacy is necessary for timekeeping purposes. The role may include working evenings, weekends, and holidays, demanding flexibility and dependability. Hendrick BMW Northlake values individuals who demonstrate a passion for winning and continuous improvement, fostering a culture where employees are encouraged to grow personally and professionally.
Hendrick BMW Northlake encourages diversity and equal opportunity in employment, welcoming applications from minorities, women, veterans, and individuals with disabilities. The dealership prioritizes a culture of respect, trust, and accountability, ensuring every team member is valued and empowered. This position is ideal for candidates interested in launching or advancing automotive careers within a supportive and dynamic environment that is dedicated to excellence in both product and service delivery.
Job Requirements
- high school diploma
- up to 3 years work experience preferred
- valid driver’s license
- basic computer skills to utilize timekeeping system
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- ability to lift up to 50 pounds
- ability to maintain regular and predictable attendance including evenings, weekends and holidays
Job Qualifications
- high school diploma
- previous work experience desired
- basic computer skills
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- ability to read and comprehend instructions, correspondence, and memos
- ability to add, subtract, multiply and divide
- ability to apply common sense understanding to carry out instructions
- ability to deal with standardized situations
Job Duties
- Move cars
- deliver cars to customers
- keep car lot clean and orderly
- run various errands for the dealership
- maintain customer service index at or above company standards
- maintain an organized, clean and safe work area
- participate in required training
- record all hours worked accurately in company timekeeping system
- follow safeguards rules and regulations
- demonstrate the company’s core values
- comply with company policies and procedures
- observe all federal, state, local and company safety rules and regulations in the performance of duties
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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