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Service Technician

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $24.00
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
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Benefits

Medical
Dental
Vision
401(k) retirement plan
Paid Time Off
Rent discount
On-call appreciation pay

Job Description

Morgan Properties is a nationally recognized real estate investment and management company founded in 1985 by Mitchell Morgan and headquartered in Conshohocken, Pennsylvania. The company is a major player in the multifamily housing sector, owning and managing a portfolio of over 400 apartment communities with more than 110,000 units across 22 states. It stands as one of the three largest multifamily owners in the United States and is the largest in Pennsylvania, Maryland, and New York. With a workforce exceeding 2,600 employees, Morgan Properties is known for its strong capital alliances, agile decision-making capabilities, and exceptional operational expertise, which enable it to maintain high standards in property management and resident satisfaction.

The role of Maintenance Service Technician at Morgan Properties offers a unique opportunity to be part of a dynamic team in Rochester, NY, supporting a substantial 146-unit community. This position is hands-on and critically important to the everyday functioning and appeal of the property. As a Maintenance Service Technician, you will have the responsibility of troubleshooting service issues related to HVAC, general appliances, carpentry, electrical, and plumbing systems, ensuring they are resolved effectively and efficiently to maintain and enhance the living environment for residents. This role works closely with the onsite Service Manager and is key to maintaining the high standards set by Morgan Properties for their communities.

This position is ideal for motivated, dependable individuals who enjoy problem solving and staying busy with varied tasks. The Maintenance Service Technician will respond promptly to maintenance service tickets, communicate clearly with residents and office staff, and maintain both interior and exterior areas of the property in alignment with company standards and legal compliance requirements. Working hours are Monday to Friday, 8 AM to 4:30 PM, with paid rotating on-call duties to handle emergency repairs, underscoring the importance of readiness and commitment to resident care and property upkeep.

Compensation for this role ranges from $22.00 to $24.00 per hour and includes various attractive incentives such as up to 50% rent discount, property staff shared renewal commissions, quarterly bonuses through the Morgan Essentials program, and on-call appreciation pay. Additional benefits include comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with company match, and generous paid time off, including 10 holidays per year and sick leave. These offerings represent Morgan Properties’ commitment to rewarding and supporting its team members while fostering their career growth within a stable and prosperous organization. This is an excellent opportunity for an experienced technician looking to advance in their maintenance career with a respected and expanding real estate company.

Job Requirements

  • Active, valid driver’s license and a personal vehicle
  • Minimum one year of related work experience
  • Ability to handle physically demanding tasks
  • Availability for paid rotating on-call participation
  • Preparedness to respond to emergency maintenance events
  • HVAC, EPA, or CFC certification preferred

Job Qualifications

  • One year of related experience or an equivalent combination of education and experience
  • HVAC, EPA, or CFC certification preferred
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Job Duties

  • Troubleshoot service issues including HVAC, general appliance, carpentry, electrical and plumbing
  • Maintain interior and exterior areas according to company standards and compliance requirements
  • Respond promptly to maintenance service tickets
  • Communicate clearly and professionally with residents and office staff regarding repairs and updates

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