Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

PTO
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) matching
Learning incentives
educational incentives
Volunteer time off
Well-being programs
company events
Self-improvement tools
Productivity tools

Job Description

Dream Live Prosper Communities is a prominent name in the affordable housing sector, dedicated to building thriving, safe, and attainable communities. As a subsidiary of DLP Capital, a company recognized on multiple Best Places to Work lists and featured on the Inc. 5000 list of fastest-growing companies for 13 consecutive years, Dream Live Prosper Communities stands out for its commitment to excellence, growth, and positive social impact. Headquartered in Houston, TX, this family-oriented company embraces a culture that values driven professionals eager to build not only great communities but also great careers. The company’s mission is to lead in funding and developing Thriving Communities, transforming lives by providing quality housing for working families. Joining Dream Live Prosper Communities means becoming part of a team passionate about making extraordinary impacts in people's lives, supported by a defining set of core values that include authenticity, servant leadership, stewardship, and a commitment to community and personal growth.

The Service Technician role at Dream Live Prosper Communities is a full-time position based in Houston, TX, designed for hands-on individuals skilled in a variety of maintenance areas who are passionate about delivering exceptional service. This role demands a flexible work schedule, including the possibility of weekend shifts and participation in an on-call rotation for after-hours emergencies. Service Technicians play a critical role in maintaining the quality and safety of rental properties, responding promptly to resident requests, and ensuring that all operational aspects—from plumbing and electrical repairs to appliance servicing—are flawlessly executed. A primary responsibility includes preparing vacant apartments for move-in within a five-day turnaround, emphasizing efficiency and attention to detail.

Ideal candidates will have experience in HVAC, electrical, plumbing, painting, drywall, and lock repairs, showcasing their ability to handle tasks across various trades. The position requires strong problem-solving skills, professional communication, and the ability to work independently while managing service requests and workload. Candidates must be physically capable of handling the demands of the job, such as lifting up to 50 pounds, climbing ladders, and working in diverse weather conditions. Having a valid driver’s license, a clean driving record, and reliable transportation is essential due to daily travel requirements and on-call duties.

Service Technicians at Dream Live Prosper Communities not only engage in technical work but also contribute to team management by mentoring peers, maintaining inventory control, streamlining purchasing procedures, and actively participating in budgeting efforts to implement cost-saving initiatives. The role supports the company’s mission-driven culture by ensuring residents live comfortably and safely in high-quality homes, thus fostering long-term community satisfaction. This opportunity is ideal for professionals who aspire to grow within a dynamic, impact-oriented company that values grit, preparation, and a kingdom-driven impact through service. Dream Live Prosper Communities offers an enriching career path that aligns with personal and professional growth, making a tangible difference in the affordable housing landscape.

Job Requirements

  • high school diploma or equivalent
  • HVAC certification preferred
  • prior experience in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs
  • ability to complete apartment turns within 5 days
  • experience with turnovers in both new and older buildings
  • must provide own basic tools
  • strong problem-solving and decision-making abilities
  • clear, professional communication skills
  • familiarity with property management operations and basic budgeting principles preferred
  • valid driver's license, clean driving record, and reliable transportation
  • physical ability to lift and carry up to 50 lbs, climb ladders, and work in various weather conditions
  • availability for after-hours emergencies and on-call rotation
  • consistent and dependable attendance required

Job Qualifications

  • HVAC certification preferred
  • skilled in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs
  • strong problem-solving and decision-making abilities
  • clear, professional communication with residents, vendors, and teammates
  • familiar with property management operations and basic budgeting principles (preferred)
  • valid driver's license, clean driving record, and reliable transportation
  • able to lift and carry up to 50 lbs independently
  • capable of climbing ladders and accessing roofs, crawl spaces, and attics
  • comfortable working indoors and outdoors in varying weather conditions
  • must be available for after-hours emergencies and on-call rotation
  • consistent, dependable attendance

Job Duties

  • provide exceptional service to residents, exceeding expectations
  • address resident maintenance and service requests promptly
  • identify and resolve hazardous property conditions
  • prepare vacant apartments for move-in within 5 days, including repairs and replacements
  • perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs
  • maintain grounds and ensure cleanliness
  • respond to emergency calls when on-call
  • implement cost-saving initiatives and manage budgets effectively
  • respond to resident requests within 24 hours
  • manage the service team's hours, focus, and on-call schedule
  • provide mentorship and coaching to team members
  • maintain a well-stocked maintenance shop without unnecessary spending
  • streamline purchasing processes for cost-effective acquisitions
  • perform technician and groundskeeper duties as needed
  • efficiently schedule vacancies for 5-day turns
  • assign service requests for a 24-hour turnaround
  • manage security deposit dispositions and attend meetings as required

Job Criteria

Experience

No experience required


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