Service Technician

Contract Services Group, Inc. (CSG) is a reputable company specializing in providing cleaning and related services across a broad spectrum of industry facilities in the Southwestern United States. With an extensive portfolio that includes hotels and resorts, multi-family housing, office buildings, retail spaces, universities, and city-owned municipalities, CSG has established itself as a leader in its field by adhering to its core values of customer focus, continuous improvement, integrity, and communication. These guiding principles permeate every aspect of the company's operations, from delivering top-notch services to prestigious client facilities to fostering a work environment that respects and dignifies its employees.

CSG takes immense pride in its unwavering commitment to both employee and facility safety, emphasizing the importance of protecting its workforce, co-workers, clients, their customers, and the surrounding communities. The company offers competitive wages paired with a comprehensive benefits package that reflects its dedication to fairness and excellence. By maintaining high standards and fostering a culture of quality and commitment, CSG distinguishes itself as an employer of choice and a premier service provider.

The role of Service Technician within the Contract Services Group is pivotal to ensuring the smooth operation and upkeep of various community properties under CSG's care. This position centers on the effective execution of routine maintenance tasks, basic repairs, and preventative maintenance inspections that safeguard property aesthetics and functionality. The Service Technician plays a vital part in supporting special projects and must consistently adhere to prescribed safety protocols to maintain a secure working environment.

This role entails performing maintenance service requests and preventative maintenance across community properties, focusing on critical systems and mechanical equipment. The Service Technician must have the ability to diagnose problems accurately, recommend appropriate repairs, and complete turn service for vacant units while adhering to established quality standards. Furthermore, the individual must possess a keen understanding of progress toward key performance indicators and actively seek opportunities to enhance service delivery.

Accountability for maintaining community common areas and grounds according to company standards, identifying and resolving hazards, and delivering exceptional customer service through timely responses and positive interactions are essential facets of the role. Safe work practices are paramount, and the technician is required to complete safety training and proactively mitigate risks in all aspects of the job.

Additional responsibilities include managing inventory for parts and appliances and ensuring the general maintenance and orderly state of facilities. Meticulous record-keeping using Salesforce is necessary to maintain transparency and traceability of work performed. The position may also involve community projects such as painting, drywall repair, stucco repair, and other related maintenance duties.

In summary, the Service Technician position at CSG is a comprehensive role that not only demands technical expertise in areas such as electrical, plumbing, HVAC, and carpentry but also highlights the need for strong organizational skills, effective communication, and a customer-focused mindset. The employment offers a compensation range between $26.00 and $27.00 per hour, reflecting the company's commitment to offering competitive and fair remuneration for skilled work. Joining CSG means becoming part of a team that values quality, safety, and continuous improvement, providing great opportunities for professional growth and development in the maintenance services industry.