Service Tech 1 - Baton Rouge/Lafayette

Arbon Equipment - A Rite-Hite Company is a leading global manufacturer and distributor specializing in industrial loading dock and door equipment. With a reputation built on innovation, quality, and reliability, the company delivers world-class products designed to improve safety, security, and productivity in customer facilities. Known for their pioneering approach and commitment to excellence, Arbon Equipment continuously invests in research and development to bring forward advanced solutions that meet the evolving demands of the industrial market. The company supports its employees with competitive compensation, comprehensive benefits, and opportunities for career growth. As part of a robust global sales network, Arbon Equipment ensures consistent growth for the organization and its staff by fostering a culture of innovation and dedication to customer success.

The role of a Service Technician at Arbon Equipment - A Rite-Hite Company involves the installation, maintenance, and repair of loading dock equipment and industrial doors at various customer locations. This full-time position requires candidates who can work independently or as part of a small team in a dynamic field service environment. Service Technicians are frontline representatives of the company, acting as technical resources for both customers and the internal sales force. They provide critical support by ensuring that equipment operates efficiently and safely, helping customers maintain high levels of productivity and compliance with safety standards. The role requires a mix of hands-on mechanical, hydraulic, and electrical repair skills, combined with strong customer service abilities. Technicians must be prepared to work outdoors, sometimes at heights, and handle physically demanding tasks such as lifting equipment up to 100 pounds. Additionally, candidates must hold a valid driver's license with a clean driving record and be willing to undergo a pre-employment drug screening and a Department of Transportation (DOT) physical exam.The ideal candidate will have welding experience and background in repairing or installing industrial equipment. This role is vital to delivering Arbon Equipment's promise of quality and service excellence, ensuring that customer operations remain uninterrupted through timely and effective equipment service. The position offers an opportunity to work with advanced technologies in the loading dock and industrial door industry, supported by a collaborative team that values expertise and customer satisfaction. In return, Arbon Equipment offers a competitive salary and a comprehensive benefits package including medical, dental, and vision coverage, life insurance, paid medical leave, retirement savings with 401(k) matching and profit sharing, paid holidays, vacation time, and personal/sick days. This opportunity suits candidates seeking a challenging yet rewarding career where they can apply technical skills in a supportive and innovative environment while contributing directly to customer success and operational excellence.