Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Flexible
Benefits
competitive pay
no overnight hours
employee discount on food
Excellent career growth potential
flexible schedule
Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
401(k) Plan
Discounts on theme parks
Movie tickets
Sports events
hotels
Job Description
El Pollo Loco is a leading fast-casual restaurant chain known for its fresh, fire-grilled chicken and vibrant Mexican-inspired menu. With a strong presence across multiple locations, El Pollo Loco is committed to delivering delicious, high-quality food and outstanding customer service in a lively and welcoming environment. The company values teamwork, passion, and excellence, ensuring that every guest enjoys an unforgettable dining experience. As a recognized name in the casual dining industry, El Pollo Loco provides not only great food but also a supportive culture where employees can grow and succeed.
As a Service Team Member at El Pollo Loco, you become an essential part of the team driving the restaurant’s success. This role offers more than just a job; it provides an opportunity to grow a flamin' good career while being part of a dynamic team dedicated to customer satisfaction. You will be responsible for greeting guests warmly, taking and processing orders efficiently, assembling craveable menu items, and maintaining a clean and organized work environment. Additionally, you will help prepare fire-grilled favorites in accordance with company standards, ensuring each dish meets quality expectations.
This position is well-suited for individuals who enjoy working in a fast-paced, team-oriented atmosphere where customer interaction and food preparation go hand-in-hand. Whether you are full-time or part-time, the role offers flexible scheduling to accommodate your lifestyle. El Pollo Loco encourages employee development and promotes from within, allowing you to build a meaningful career path in the food service industry. Competitive pay and a variety of benefits such as medical, dental, and vision insurance further enhance the work experience. If you have a passion for delivering excellent customer service and want to be part of a company that values its employees as its secret ingredient, this is the perfect opportunity to ignite your career.
As a Service Team Member at El Pollo Loco, you become an essential part of the team driving the restaurant’s success. This role offers more than just a job; it provides an opportunity to grow a flamin' good career while being part of a dynamic team dedicated to customer satisfaction. You will be responsible for greeting guests warmly, taking and processing orders efficiently, assembling craveable menu items, and maintaining a clean and organized work environment. Additionally, you will help prepare fire-grilled favorites in accordance with company standards, ensuring each dish meets quality expectations.
This position is well-suited for individuals who enjoy working in a fast-paced, team-oriented atmosphere where customer interaction and food preparation go hand-in-hand. Whether you are full-time or part-time, the role offers flexible scheduling to accommodate your lifestyle. El Pollo Loco encourages employee development and promotes from within, allowing you to build a meaningful career path in the food service industry. Competitive pay and a variety of benefits such as medical, dental, and vision insurance further enhance the work experience. If you have a passion for delivering excellent customer service and want to be part of a company that values its employees as its secret ingredient, this is the perfect opportunity to ignite your career.
Job Requirements
- High school diploma or equivalent preferred
- previous experience in customer service or food service preferred
- ability to stand for long periods
- ability to handle cash transactions accurately
- availability to work flexible hours including weekends and holidays
- ability to maintain cleanliness and adhere to food safety standards
- strong communication skills
Job Qualifications
- Previous experience in customer service or food service preferred but not required
- strong communication and interpersonal skills
- ability to work in a fast-paced team environment
- basic math skills for handling cash transactions
- willingness to learn and follow company procedures
- positive attitude and strong work ethic
Job Duties
- Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards
- greet and assist customers with their orders in a friendly and helpful manner
- continuously strive to meet or exceed customer expectations and satisfaction
- assist in preparing food items in strict compliance with company recipes and procedures including assembling menu items, shredding chicken, preparing salsa, and condiment packing
- process and assemble customer orders efficiently, ensuring accuracy and timeliness
- use suggestive selling to complete the customer experience and increase sales
Job Criteria
Experience
No experience required
Job Location
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