Service Team

Panda Restaurant Group, Inc. is a renowned and family-owned American Chinese restaurant concept that was founded in Glendale, California in 1983. With nearly 2,800 locations around the world, Panda has become the largest family-owned Asian dining concept in the United States. The company has built an impressive reputation for delivering exceptional Asian dining experiences while fostering a supportive and inspiring organizational culture. The focus at Panda is on building a workplace where people are motivated to better their lives, whether they're team members or members of the communities where Panda operates. Central to the company’s philosophy are family values, dedication to quality, and commitment to customer service excellence.

The role of Service Team Associate at Panda Restaurant Group is a fantastic opportunity for individuals who enjoy working in a team-oriented environment and want to contribute to creating a warm, welcoming atmosphere for guests. This position is ideal for friendly, service-focused individuals who thrive in a safe and supportive work environment where team members become like friends. Panda values team players who are enthusiastic about learning and growing, even if they have no prior experience, as the company provides hands-on paid training to ensure success.

As a Service Team Associate, you will play a critical role in ensuring every guest receives an exceptional dining experience by providing courteous and efficient service. Your responsibilities will include greeting guests, serving food, and handling payments at the cash register. Given the fast-paced nature of the work environment, you will have opportunities to work in various positions such as the front counter, drive-through, or kitchen, allowing you to develop diverse skills within the restaurant. Maintaining the cleanliness and appearance of the store is also a key function, alongside adhering to operational standards and safety procedures that guarantee fresh, high-quality food.

Panda Restaurant Group invests significantly in the growth and well-being of its associates by offering flexible schedules, competitive pay, and comprehensive benefits including medical, vision, and dental insurance for full-time employees. Additional perks such as paid meals during shifts, 401K with company match, vacation and sick leave, associate discounts, and referral bonuses create a rewarding work environment. The company also emphasizes community involvement through its Panda Cares initiative, providing employees with opportunities to give back and make a positive impact. Ongoing career and leadership development programs ensure there are ample growth opportunities, including pathways to management positions.

The role is accessible to individuals with varied backgrounds; some high school education is preferred, and food handler certification may be required based on local regulations. Importantly, Panda Restaurant Group fosters an inclusive workplace, complying with ADA guidelines and equal employment opportunity laws to ensure all employees are treated fairly and with respect. With an hourly pay range of $17 to $20, depending on location and experience, the Service Team Associate role offers both competitive compensation and a platform for career advancement in a vibrant, family-oriented company.