Service Team

Panda Restaurant Group, Inc., founded in Glendale, California, is the largest family-owned American Chinese restaurant concept in the United States. Established in 1983, it has grown to nearly 2,800 locations globally, delivering an exceptional Asian dining experience and cultivating a family-oriented work environment. The company is dedicated to inspiring people to improve their lives and promotes strong community values through initiatives like Panda Cares. Known for its welcoming culture and commitment to its team members, Panda provides a supportive and safe working environment where employees can learn, grow, and build lasting friendships. Panda Restaurant Group is an Equal Opportunity Employer, ensuring inclusivity and non-discrimination based on legally protected characteristics, and actively supports accommodations for applicants with disabilities.

The Service Team Associate role at Panda is designed for friendly team players passionate about delivering excellent guest service in a fast-paced yet positive environment. This position is ideal for individuals seeking entry-level experience with hands-on paid training provided, making it accessible even for those without prior experience. The role entails greeting guests, serving food, handling cash transactions, maintaining cleanliness, and adhering to operational standards and safety procedures to ensure guests receive fresh, high-quality food. Associates may be required to work in different positions such as the front counter, drive-through, or kitchen. Panda supports career advancement through ongoing leadership development and offers numerous opportunities for employees to grow into management positions. Additionally, associates benefit from flexible schedules and receive competitive pay, free meals during shifts, comprehensive insurance options for full-time employees, 401K with company match, and various paid leave programs. Working at Panda is not only a job but also a chance to contribute to the community through impactful corporate social responsibility programs. Employees are expected to handle physical demands including lifting up to 50 lbs, standing for long periods, and performing their duties in a fast-paced, sometimes noisy, and hot environment. Strong verbal communication skills, adaptability, and conflict management abilities are essential to succeed in this role.