Service Team

Panda Restaurant Group, Inc., founded in Glendale, California in 1983, is the largest family-owned American Chinese restaurant concept in the United States. With close to 2,800 locations globally, Panda expresses its dedication to delivering exceptional Asian dining experiences while embracing core family values. Panda has built a reputable organization centered on inspiring people to better their lives not only through its food service but also by positively impacting the communities in which it operates. As a vibrant and growing company, Panda Restaurant Group is known for creating a warm, supportive, and dynamic work environment where employees are considered an extension of family and are empowered to learn, grow, and achieve their aspirations. The group's commitment to diversity and inclusion is reflected in its equal opportunity employment policies and its initiatives to provide reasonable accommodations for the hiring process. Joining Panda means becoming part of a passionate team that values professionalism, teamwork, and community impact through initiatives like Panda Cares.

The role of Service Team Associate at Panda Restaurant Group is an exciting opportunity for individuals who thrive in a fast-paced, team-based environment and are passionate about delivering exceptional guest service. This position is designed for those who enjoy providing friendly, attentive, and efficient service to restaurant guests, ensuring each dining experience is welcoming and satisfying. Service Team Associates perform a variety of tasks including greeting guests, serving food, and handling payments, all while maintaining the store's cleanliness and adhering to strict safety and operational standards to serve fresh, quality food. Employees work across multiple positions such as front counter service, the drive-through lane, or kitchen roles, supporting an efficient workflow and making the workday engaging and diverse. This role is perfect for entry-level candidates as prior experience is not required; comprehensive hands-on training is provided to prepare associates for success. Working at Panda comes with flexible scheduling to accommodate various lifestyles and shifts, competitive pay, and numerous employee benefits including medical, dental, vision insurance, and opportunities for retirement savings with a 401(k) plan and company match. Panda promotes career growth through career and leadership development programs and actively supports associates in advancing into management positions. Additionally, employees enjoy perks such as free meals during shifts, associate discounts, referral bonuses, paid vacation, sick leave, and leave share programs. Panda strongly encourages employees to get involved in giving back to the community through its charitable initiatives. For candidates passionate about customer service, teamwork, and growth in a company with strong values and a family-oriented culture, the Service Team Associate position at Panda offers a fulfilling and rewarding career path.