Service Team

Panda Restaurant Group, Inc., founded in 1983 in Glendale, California, is the largest family-owned American Chinese restaurant concept in the United States. With close to 2,800 locations globally, Panda Express continues its mission of delivering exceptional Asian dining experiences. The company values family-style principles and is dedicated to building an organization where people are inspired to better their lives, both within the team and in the communities they serve.

The role of a Service Team Associate at Panda Express is designed for individuals who thrive in a fast-paced, team-oriented environment. As a Service Team Associate, you will be responsible for creating a welcoming atmosphere for guests, ensuring an exceptional dining experience through friendly service and attentiveness. This role offers comprehensive on-the-job training, making it suitable for those who may not have prior experience in the hospitality or food service industry but are eager to learn and grow.

The position involves engaging with customers by greeting them warmly, taking orders, serving food, and handling payments efficiently. Associates also play a vital part in maintaining cleanliness and the overall appearance of the restaurant, ensuring that hygiene and brand standards are upheld. The role requires flexibility as you may be asked to work at various stations including the front counter, drive-through, or kitchen, adapting quickly to different tasks as needed. Working collaboratively with team members is crucial to meet daily operational goals while maintaining a positive and enjoyable work environment.

Panda Express emphasizes its commitment to safety, quality, and operational standards, requiring all associates to follow established procedures to serve fresh, quality food. The company fosters a culture of continual learning and career development, providing opportunities for growth into management roles. Additionally, associates have the chance to participate in community impact initiatives such as Panda Cares, highlighting the brand's dedication to social responsibility.

Employment with Panda Express comes with a flexible schedule and competitive pay, supplemented by a range of benefits for full-time associates. These benefits include medical, vision, dental insurance, voluntary short-term disability, cancer income protection, healthcare and dependent care flexible spending accounts, a 401K with company match, paid vacation, sick leave, bereavement leave, and an Associate Leave Share Program. Additional perks include free meals while working, associate discounts across multiple brands, referral bonuses, hands-on paid training, ongoing career and leadership development, and opportunities to give back to the community.

Overall, this role is ideal for friendly, helpful individuals who enjoy working in a dynamic environment and are looking for a supportive workplace that values teamwork and personal growth. Panda Restaurant Group is also an Equal Opportunity Employer, committed to workplace diversity and providing accommodations to applicants with disabilities to ensure a fair and accessible hiring process.