Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

flexible schedules
Great pay
Free Meals
Medical insurance
Vision Insurance
Dental Insurance
Voluntary Short-Term Disability Insurance
Cancer income protection insurance
health care flexible spending account
Dependent Care Flexible Spending Account
401K with company match
Vacation leave
sick leave
Bereavement leave
funeral leave
leave share program
associate discounts
Referral Bonus
Opportunity to give back
Hands-on paid training
On-going career development
Leadership development
Opportunities for growth into management positions

Job Description

Panda Restaurant Group, Inc. is a renowned family-owned American Chinese restaurant concept headquartered in Glendale, California. Since its founding in 1983, it has grown to become the largest of its kind in the United States, with nearly 2,800 locations globally. The company prides itself on delivering exceptional Asian dining experiences while fostering a supportive and inclusive environment for both its employees and customers. Panda Restaurant Group strongly values family principles and community impact, reflected in its commitment to giving back through initiatives like Panda Cares. With a rich history and an inspiring corporate culture, the company remains dedicated to creating opportunities for personal and professional growth among its team members. It emphasizes a safe workplace and equal opportunities for all employees, abiding by all federal, state, and local regulations to guarantee inclusivity and accommodation for individuals with disabilities. This inclusive approach makes Panda Restaurant Group not just a place to work, but a community to belong to.

The role of Service Team Associate at Panda Restaurant Group is integral to maintaining the high standards of customer service that the brand is known for. Service Team Associates are key to creating a warm, welcoming atmosphere where guests feel valued and receive excellent dining service. This position invites enthusiastic team players dedicated to providing a remarkable experience through greeting guests, serving food, and handling payments efficiently and courteously. The workplace is dynamic and fast-paced, and associates may take on various roles, including working the front counter, drive-through, or kitchen stations. Each day brings new opportunities to learn skills that help associates progress in their careers across the restaurant industry and beyond. There are opportunities for hands-on paid training, leadership development, and career advancement, with many associates moving into management positions over time. Moreover, the role offers flexible schedules and competitive pay, appealing to a wide range of applicants, including those without prior experience, as comprehensive training is provided. Beyond the immediate job responsibilities, employees join a corporate culture that encourages community involvement and personal growth, further enriching the work experience and offering meaningful ways to contribute both inside and outside the workplace.

Job Requirements

  • Ability to lift up to 50 pounds
  • Ability to stand for up to four hours
  • Ability to reach across counter tops measured at 36 inches
  • Capability to work in hot and noisy kitchen environments
  • Effective verbal communication skills
  • Ability to adapt to a dynamic environment with changing priorities
  • Ability to manage conflicts and difficult situations
  • Some high school education
  • Food handler certification may be required depending on local requirements and must be acquired at personal expense

Job Qualifications

  • Friendly and helpful team members
  • Operations experience is a plus
  • Some high school education
  • Food handler certification may be required depending on local requirements and must be acquired at personal expense

Job Duties

  • Provide exceptional dining experience to guests by greeting guests, serving food, and handling payments at the cash register
  • Maintain cleanliness and appearance of the store
  • Follow operations standards and safety procedures to serve fresh and quality food
  • Work efficiently in a fast-paced kitchen environment and be adaptable to work at different positions such as front counter, drive through, or kitchen
  • Collaborate effectively with team members to achieve daily goals in a fun and positive environment

Job Criteria

Experience

No experience required


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