Service Team

Panda Restaurant Group, Inc. is an iconic family-owned American Chinese restaurant concept that has been serving delicious Asian cuisine since its founding in Glendale, California in 1983. With nearly 2,800 locations globally, it stands as the largest family-owned brand of its kind in America, celebrated for its commitment to delivering exceptional dining experiences. The company emphasizes family values, community engagement, and ongoing personal and professional development, aiming to inspire its employees and community alike to better their lives. The brand is not only known for its flavorful menu selections but also for fostering a warm, inclusive, and supportive workplace culture where teamwork and respect are paramount.

Joining Panda Restaurant Group as a Service Team Associate means becoming part of a dynamic team dedicated to creating welcoming environments for guests and delivering outstanding customer service. This role is integral to ensuring guests have memorable dining experiences through friendly interactions, prompt service, and maintaining high standards of cleanliness and food quality. As a Service Team Associate, you will have the opportunity to work in various positions such as front counter, drive-through, or kitchen, allowing you to develop a broad range of skills in a fast-paced, team-oriented environment.

The position is ideal for individuals who enjoy engaging with guests and contributing to a positive atmosphere. Even if you lack prior experience, comprehensive hands-on training is provided, making it accessible for those who are eager to learn and grow within the company. Opportunities for career advancement are plentiful, with ongoing leadership and career development programs designed to help associates rise into management roles. Additionally, Panda Restaurant Group is committed to social responsibility, offering employees the chance to participate in community service initiatives through its Panda Cares program.

The company values flexibility and employee well-being, reflected in its flexible scheduling and competitive pay. Full-time associates benefit from an extensive range of health and insurance options including medical, dental, vision coverage, as well as voluntary disability and cancer income protection insurance. Other benefits include 401K plans with company match, paid time off, associate discounts, and referral bonuses. These comprehensive rewards underscore the company’s dedication to supporting its team members both inside and outside the workplace.

As a work environment, Panda’s kitchens and service areas are lively and fast-paced, requiring associates to efficiently perform tasks while adhering to safety and operational standards. The role demands physical stamina, the ability to stand for extended periods, and the capacity to handle hot food items and kitchen equipment safely. Effective communication skills and adaptability are also essential, enabling associates to thrive amidst changing priorities and to address challenging situations with professionalism.

Panda Restaurant Group proudly adheres to equal employment opportunity principles, ensuring a nondiscriminatory workplace and reasonable accommodations for applicants and employees with disabilities. This inclusive philosophy and commitment to diversity make Panda a welcoming employer for individuals from all backgrounds and experiences. By joining as a Service Team Associate, you become part of a company that honors its legacy, invests in its people, and continuously aims to improve the dining experience for guests and the working environment for employees.