Service Team

Panda Restaurant Group, Inc. is a well-established and renowned American Chinese restaurant concept founded in 1983 in Glendale, California. As the largest family-owned Asian dining chain in the United States, Panda Restaurant Group has expanded impressively to nearly 2,800 locations worldwide. The company is deeply committed to delivering exceptional Asian dining experiences to its customers while fostering a welcoming and inspiring environment for its employees. Panda is dedicated to building a workplace that reflects family values, supports community involvement through initiatives like Panda Cares, and encourages personal and professional growth among its team members. Its reputation for quality service, fresh food, and a positive workplace culture makes it a leading brand in the fast-casual dining industry.

The role of the Service Team Associate at Panda Restaurant Group offers an excellent opportunity for individuals who enjoy working in a supportive and dynamic team environment. Team members in this position play a critical role in creating a warm, friendly atmosphere for guests, ensuring that every dining experience is exceptional. This is an entry-level position open to individuals with or without prior experience, as comprehensive hands-on training is provided. As a Service Team Associate, your daily activities will be varied and engaging, including greeting guests, serving food, handling payments, maintaining cleanliness, and supporting kitchen operations. You may work in different areas such as the front counter, drive-through, or kitchen, which provides a unique chance to develop a range of skills in the fast-paced foodservice industry.

Panda Restaurant Group values flexibility and offers schedules that accommodate employees’ lives. Employees benefit from great pay, free meals during shifts, and extensive health benefits for full-time associates, such as medical, vision, dental, and additional voluntary insurance options. The company also provides 401K plans with company match, vacation and sick leave, referral bonuses, associate discounts, and career advancement opportunities including leadership development and the possibility of growing into management roles.

This role is ideal for friendly, motivated individuals who thrive in fast-paced environments and enjoy delivering excellent guest service. Physical demands include the ability to stand for extended periods, lift up to 50 pounds, and work effectively in heated and confined kitchen areas. Effective communication, adaptability, and teamwork are essential qualities. Panda Restaurant Group is proud of its inclusive workplace and is an Equal Opportunity Employer committed to diversity and compliance with all applicable laws regarding equal employment and accommodation. Joining Panda means joining a company that supports your growth while contributing positively to your community and the larger team.