Service Team

Panda Restaurant Group, Inc., founded in Glendale, California, in 1983, has grown to become the largest family-owned American Chinese restaurant concept in the United States. With nearly 2,800 locations worldwide, Panda Restaurant Group is widely recognized for its commitment to delivering exceptional Asian dining experiences while fostering a culture that inspires team members to better their lives. The company operates on solid family values and emphasizes creating a supportive, engaging, and inclusive environment where employees can grow professionally and personally. Panda prides itself on giving back to communities through its Panda Cares initiative, reflecting its dedication not only to its customers but also to social responsibility.

The role of Service Team Associate at Panda offers an exciting opportunity for individuals looking to work in a dynamic, fast-paced, and customer-focused environment. This position is perfect for someone who is friendly, eager to learn, and thrives in a team-oriented setting that values hospitality and quality service. As a Service Team Associate, you will be instrumental in creating a warm and welcoming atmosphere for guests by providing exceptional dining experiences that include greeting guests, serving food, and handling payments efficiently. The job allows you to work in various positions such as the front counter, drive-through, or kitchen, enabling a versatile and enriching work experience. Panda Restaurant Group offers on-the-job paid training, making this role accessible for candidates without prior experience who are motivated to develop valuable skills.

In addition to excellent training and a supportive team environment, Panda provides a range of rewarding benefits including flexible schedules, competitive pay, and free meals during shifts. Full-time associates can access medical, vision, dental, and various insurance options along with health care and dependent care flexible spending accounts. The company also offers a 401K plan with a company match, paid vacation and sick leave, associate discounts, referral bonuses, and programs aimed at personal and career growth, including career and leadership development opportunities. Panda encourages internal promotions and growth into management roles, making it an excellent place for long-term career advancement. Through a focus on safety, quality standards, and team collaboration, the Service Team Associate position is essential for maintaining the high standards that Panda Restaurant Group is known for, ensuring every guest enjoys fresh, safe, and quality food prepared in a supportive and clean environment. This role demands physical stamina as employees must stand for long periods, handle hot and cold food preparation, and maintain effectiveness in a sometimes noisy and fast-moving work environment. Panda is committed to workplace diversity and inclusion, providing equal opportunity employment and reasonable accommodations in line with the Americans with Disabilities Act. This ensures every candidate has a fair chance and the support needed to succeed in their role at Panda.