Service Team

Panda Restaurant Group, Inc., established in Glendale, California in 1983, is the largest family-owned American Chinese restaurant concept in the United States. With nearly 2,800 locations worldwide, Panda Express is renowned for delivering exceptional Asian dining experiences fueled by strong family values and a commitment to enriching the lives of its teams and communities. The company embraces a culture of inclusivity, diversity, and equal opportunity, fostering a safe and supportive workplace environment where employees grow both personally and professionally. As a well-established leader in the fast-food service industry, Panda Express continues to innovate while preserving the authentic flavors and quality that have made it a beloved dining destination.

The Service Team Associate position at Panda Express offers an exciting opportunity for individuals who thrive in dynamic, fast-paced environments and are passionate about providing outstanding customer service. This full-time role focuses on delivering an exceptional dining experience by engaging warmly with guests, efficiently handling orders and payments, and maintaining cleanliness and operational standards within the restaurant. Panda Express values friendliness, teamwork, and a service-oriented mindset, ensuring new hires receive hands-on paid training and ongoing career development to support their success. Opportunities for advancement are encouraged, including pathways into management roles, making this an ideal position for candidates looking to start or grow their careers in the hospitality industry.

In this role, employees may perform varied duties across different workstations such as the front counter, drive-through, and kitchen, all while maintaining a positive attitude and working collaboratively with team members to meet daily operational goals. The company also emphasizes giving back to the community through its Panda Cares initiative, allowing associates to have a meaningful impact beyond the workplace. Panda Express provides competitive pay ranging from $22 to $25 per hour, flexible scheduling, and a comprehensive benefits package that supports employees’ well-being and future financial security. This includes medical, dental, vision insurances, 401K options with company matching, paid time off, and special discounts among others.

Panda Express is committed to accessibility and accommodations as per the Americans with Disabilities Act, ensuring all employees have the necessary support to thrive in the role. The company’s mission centers on building a workplace where team members feel valued, respected, and empowered, reflecting its core belief that a happy team delivers superior guest experiences. If you are eager to join a vibrant and growing company where every day presents new learning opportunities and a chance to contribute to a friendly, family-like team, the Service Team Associate position at Panda Express is an excellent fit.