Service Team

Panda Restaurant Group, Inc. is a renowned family-owned American Chinese restaurant concept founded in 1983 in Glendale, California. As the largest family-owned Asian dining brand in the United States, Panda Restaurant Group has grown substantially to include nearly 2,800 locations globally. The company is committed to delivering exceptional dining experiences by focusing on flavorful, high-quality Asian cuisine combined with superior customer service. Panda emphasizes family values and community involvement, which are reflected in both its operational culture and the Panda Cares initiative that empowers employees to make a positive impact in their communities.

Working at Panda means joining a company that values inclusivity, diversity, and career growth. The company provides its employees with a supportive and dynamic work environment where teamwork is fostered, and individual development is encouraged. Panda offers competitive pay, flexible scheduling, and comprehensive benefits, aiming to create a workplace where associates can thrive both personally and professionally.

The role of Service Team Associate at Panda Restaurant Group is designed for individuals passionate about delivering friendly, efficient, and high-quality service. This position offers an excellent opportunity for those who enjoy working in a fast-paced, team-oriented setting with room for advancement. Experience is not a prerequisite as Panda provides hands-on, paid training to prepare associates for success. Service Team Associates play an essential role in creating a warm and welcoming atmosphere by engaging with guests, ensuring food quality, and maintaining store cleanliness and safety.

Candidates in this role will be working in various positions, such as front counter, drive-thru, or kitchen, according to the restaurant's needs. The job requires collaboration with fellow team members to achieve daily goals in a fun and positive atmosphere. Employees will have the chance to gain valuable skills in restaurant operations, customer service, and food handling that can propel their careers forward. Panda also emphasizes safety by enforcing operational standards and procedures to deliver fresh and quality food while maintaining a clean environment.

Additionally, Service Team Associates have the advantage of being part of a company that offers substantial benefits such as medical, vision, and dental insurance for full-time employees, 401K plans with company matching, paid time off, employee discounts, and opportunities for community engagement through charitable programs. The company’s commitment to equal employment opportunities ensures a respectful and inclusive workplace for all. Overall, joining Panda Restaurant Group as a Service Team Associate means becoming part of a passionate team focused on excellent guest experiences, employee growth, and community involvement.