Service Team

Panda Restaurant Group, Inc. is a leading family-owned American Chinese restaurant concept that began its journey in Glendale, California, in 1983. Today, it is recognized as the largest family-owned Asian dining establishment in the United States with nearly 2,800 locations worldwide. The company is deeply committed to delivering exceptional Asian cuisine and an outstanding dining experience to its guests. Panda Restaurant Group emphasizes building a workplace culture rooted in family values where employees are encouraged and inspired to improve both their professional and personal lives. It is an organization that not only focuses on business success but also actively gives back to the communities it serves through initiatives like Panda Cares.

The role of a Service Team Associate at Panda Restaurant Group is an entry-level position designed for team players who value friendly and supportive work environments. The position is ideal for individuals eager to work in dynamic, fast-paced food service settings and who enjoy interacting directly with guests to provide warm, welcoming service. Training is provided, making this an excellent opportunity for candidates without prior experience to gain valuable skills and grow within the organization. Service Team Associates play a crucial part in maintaining the high standards of food quality, cleanliness, and customer satisfaction that Panda Restaurant Group is known for.

In this role, associates are responsible for creating a positive dining atmosphere by greeting guests courteously, serving food efficiently, and managing transactions at the cash register. They will help maintain a clean and attractive store environment, adhere strictly to operational procedures and safety standards, and work across various positions including the front counter, drive-through, or kitchen areas depending on daily business needs. The company fosters a collaborative work culture where team members support each other to meet daily goals in a positive and fun atmosphere. Opportunities abound for career advancement, including leadership and management development, making this role a stepping stone toward future success in the hospitality industry.

Panda Restaurant Group is dedicated to supporting its workforce with flexible schedules, competitive pay, and comprehensive benefits including medical, dental, and vision coverage for full-time associates. Employees enjoy perks such as free meals during shifts, 401(k) plans with company match, paid vacation and sick leaves, and many other valuable benefits. The company also takes great pride in promoting diversity, equity, and inclusion within its teams, ensuring equal opportunity for all employees regardless of background or identity. Panda Restaurant Group champions accessibility and accommodation, complying fully with the Americans with Disabilities Act (ADA), and making efforts to provide a workplace where everyone can thrive safely and productively.