
Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
FREE gameplay
Discounted food and retail items
Health Insurance
Dental Insurance
Vision Insurance
401(k) match
Paid Time Off
Employee wellness programs
Job Description
Topgolf is a globally recognized sports and entertainment community that combines technology, entertainment, and a unique social experience. Established as a leading venue for interactive golf games, Topgolf offers a dynamic environment where players can enjoy a blend of sport, music, food, and fun. With locations across the United States and expanding internationally, Topgolf has become synonymous with innovative entertainment and a vibrant social scene. The company prides itself on fostering a welcoming and inclusive atmosphere for guests and employees alike, ensuring that every visit is memorable and enjoyable. Topgolf is headquartered in Dallas, Texas, and continues to grow rapidly, emphasizing career development, employee engagement, and community impact.
Located in New Braunfels, Texas, the Topgolf venue there provides a unique social and entertainment experience that combines golf games, great food, and music. This position is hourly and offers competitive wages with opportunities for tips for certain roles. Beyond compensation, Topgolf offers health, dental, vision benefits, a 401(k) match, and more for eligible team members. The venue operates shifts throughout the day, including days, nights, and weekends, providing flexibility for both part-time and full-time team members.
The role being offered is Service Support Playmaker, a pivotal position designed to contribute significantly to the guest experience. As a Service Support Playmaker, you will be the face of Topgolf's hospitality, ensuring that each guest’s visit is enjoyable and seamless. Your primary responsibility will involve greeting players with a warm and friendly attitude, efficiently delivering food and beverages to bays, and maintaining clean, stocked service areas. Additionally, you will assist with beverage preparation (non-alcoholic), bus tables, and uphold Topgolf's standards for service areas including folding napkins. This position requires a positive attitude, teamwork, and the ability to perform in a bustling entertainment setting. The role also involves supporting other team members with tasks such as restocking stations, assisting on the tee line, and keeping common areas clean.
Physical demands are an important consideration for this role. Team members will be required to lift up to 50 pounds, stand and move around during shifts, engage in active tasks, and maintain endurance in a fast-paced, high-volume environment. Emphasizing safety and sanitation, all Playmakers are responsible for maintaining a clean and secure environment to ensure the wellbeing of guests and staff members.
Topgolf is committed to its core values: Fun, One Team, Excellence, Courage, and Caring. As a Service Support Playmaker, you play a key role in bringing these values to life every day and helping create an exceptional experience for all guests and fellow team members. Career growth opportunities abound as Topgolf is known for promoting from within and supporting individual success. If you thrive in a fast-paced, energetic, and fun environment and have a passion for delivering outstanding guest service, this role at Topgolf New Braunfels is an excellent fit.
Located in New Braunfels, Texas, the Topgolf venue there provides a unique social and entertainment experience that combines golf games, great food, and music. This position is hourly and offers competitive wages with opportunities for tips for certain roles. Beyond compensation, Topgolf offers health, dental, vision benefits, a 401(k) match, and more for eligible team members. The venue operates shifts throughout the day, including days, nights, and weekends, providing flexibility for both part-time and full-time team members.
The role being offered is Service Support Playmaker, a pivotal position designed to contribute significantly to the guest experience. As a Service Support Playmaker, you will be the face of Topgolf's hospitality, ensuring that each guest’s visit is enjoyable and seamless. Your primary responsibility will involve greeting players with a warm and friendly attitude, efficiently delivering food and beverages to bays, and maintaining clean, stocked service areas. Additionally, you will assist with beverage preparation (non-alcoholic), bus tables, and uphold Topgolf's standards for service areas including folding napkins. This position requires a positive attitude, teamwork, and the ability to perform in a bustling entertainment setting. The role also involves supporting other team members with tasks such as restocking stations, assisting on the tee line, and keeping common areas clean.
Physical demands are an important consideration for this role. Team members will be required to lift up to 50 pounds, stand and move around during shifts, engage in active tasks, and maintain endurance in a fast-paced, high-volume environment. Emphasizing safety and sanitation, all Playmakers are responsible for maintaining a clean and secure environment to ensure the wellbeing of guests and staff members.
Topgolf is committed to its core values: Fun, One Team, Excellence, Courage, and Caring. As a Service Support Playmaker, you play a key role in bringing these values to life every day and helping create an exceptional experience for all guests and fellow team members. Career growth opportunities abound as Topgolf is known for promoting from within and supporting individual success. If you thrive in a fast-paced, energetic, and fun environment and have a passion for delivering outstanding guest service, this role at Topgolf New Braunfels is an excellent fit.
Job Requirements
- Ability to lift and move items up to 50 pounds
- Comfortable standing and walking for most of the shift
- Willingness to engage in active, physical tasks
- Endurance to maintain pace in a high-volume environment
- Flexibility to work day, night, and weekend shifts
Job Qualifications
- Positive attitude
- Teamwork and one team mentality
- Passion for guest service and player focus
- Ability to thrive in a popular, fast-paced environment
- Previous experience in hospitality or entertainment is a plus but not required
Job Duties
- Greet every player with a smile and friendly energy
- Deliver food and drinks to bays efficiently, making sure every player has what they need for an awesome experience
- Assist in preparing non-alcoholic beverages, maintain clean and stocked service areas, bus bays and tables, and fold napkins to Topgolf standards
- Jump in to support the team where needed, whether that’s restocking stations, helping on the tee line, or keeping common areas clean
- Maintain a safe and fun environment by adhering to safety and sanitation standards
- Uphold Topgolf’s core values by ensuring every player has an exceptional time and every playmaker feels supported
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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