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Service Support (Food Runner, Drink Runner)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.75 - $15.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) match
Free mental well-being platform
FREE gameplay
Discounted food
Career growth opportunities
Paid Time Off

Job Description

Topgolf is a globally recognized sports and entertainment company that revolves around the power of play to create fun, connection, and innovation. The company specializes in offering a unique blend of sports, entertainment, and social interaction through its state-of-the-art venues where guests can enjoy golf-themed games, delicious food, and a vibrant atmosphere. With locations across various cities, Topgolf is a place where individuals come not only to play but to experience a community that values teamwork, fun, and excellence. The brand is committed to fostering an inclusive, respectful, and dynamic work environment where employees, known as Playmakers, can thrive and develop meaningful careers. Topgolf emphasizes personal growth, innovation, and delivering unforgettable experiences to its guests, making it a desirable employer for those passionate about hospitality and entertainment.

The role available at Topgolf is that of a Service Support Playmaker, a vital position responsible for enhancing the overall player experience. This role is offered on a part-time basis, ideal for those seeking flexible work hours including day, night, and weekend shifts. As a Service Support Playmaker, individuals will be the friendly face that greets every guest, ensuring their needs are met with enthusiasm and efficiency. The position requires assisting with food and beverage service, maintaining cleanliness and organization of service areas, and supporting the team in various capacities to ensure smooth operations. Employees in this role will be key contributors to a safe, clean, and fun environment, adhering to Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring. The position offers competitive hourly wages with available tips for some roles, as well as comprehensive benefits including health, dental, vision coverage, 401(k) matching, and access to mental well-being platforms for qualifying employees. Beyond financial rewards, Topgolf provides perks such as free gameplay, discounted food and retail, career advancement opportunities, and a lively, fun-filled workplace culture. This role is perfect for energetic, team-oriented individuals who enjoy engaging with people in a fast-paced and enjoyable environment.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 lbs
  • Flexibility to work day, night, and weekend shifts
  • Must be at least 18 years old
  • Good interpersonal skills
  • Ability to thrive in a busy environment
  • Willingness to learn and support team members

Job Qualifications

  • Positive attitude
  • Teamwork skills
  • Player-focused mindset
  • Ability to work in a fast-paced environment
  • Previous experience in hospitality or entertainment is a plus
  • Strong communication skills
  • Ability to handle physical tasks
  • Commitment to safety and sanitation standards

Job Duties

  • Greet every player with a smile and friendly energy
  • Deliver food and drinks to bays efficiently, ensuring every player has what they need
  • Assist in preparing non-alcoholic beverages
  • Maintain clean and stocked service areas
  • Bus bays and tables according to Topgolf standards
  • Fold napkins to company specifications
  • Support the team by restocking stations, helping on the tee line, or keeping common areas clean
  • Adhere to safety and sanitation standards to ensure a safe work environment
  • Embody Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring daily

Job Criteria

Experience

No experience required


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