
Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Employee Discounts
FREE gameplay
Job Description
Topgolf is a global sports and entertainment community known for redefining entertainment through innovative games and social experiences. Located in Waco, Texas, Topgolf provides a vibrant and engaging environment where guests, known as Players, can enjoy interactive golf games, food, drinks, and entertainment in a fun and dynamic venue. The company prides itself on its strong commitment to creating a welcoming atmosphere for its guests and employees alike, focusing on values such as fun, one team, excellence, courage, and caring. The work environment at Topgolf is fast-paced and collaborative, allowing team members to be creative and make meaningful connections with both guests and colleagues. Topgolf operates as a venue focused on delivering exceptional customer service and memorable experiences centered around socializing and entertainment.
The role of Service Support Playmaker at Topgolf Waco is designed for individuals who are passionate about hospitality and customer service and are interested in working in an exciting and friendly environment. This position emphasizes the importance of teamwork and a positive attitude, all while ensuring that every guest has a fun and seamless experience. As a Service Support Playmaker, you will play a crucial role behind the scenes by maintaining cleanliness, preparing beverages, delivering food and drinks efficiently, and supporting fellow Playmakers. Your interactions with Players will be warm and welcoming, helping to create memorable moments for all who visit Topgolf. The role requires physical stamina and the ability to multitask in a lively setting, making it perfect for candidates who enjoy an active workday and thrive in social environments. In addition to competitive pay and tips for certain positions, Team Members benefit from comprehensive offerings including health, dental, and vision insurance, 401(k) plans with playmaker match, mental well-being platforms, and flexible scheduling options. Topgolf also promotes career growth opportunities, supporting its employees to advance within the company. This position is ideal for both part-time and full-time seekers who are ready to contribute to a fun work culture and develop their career in hospitality and entertainment industries. If you are enthusiastic, reliable, and ready to join a team that values your individuality and ideas, the Service Support Playmaker opportunity at Topgolf Waco could be the perfect fit.
The role of Service Support Playmaker at Topgolf Waco is designed for individuals who are passionate about hospitality and customer service and are interested in working in an exciting and friendly environment. This position emphasizes the importance of teamwork and a positive attitude, all while ensuring that every guest has a fun and seamless experience. As a Service Support Playmaker, you will play a crucial role behind the scenes by maintaining cleanliness, preparing beverages, delivering food and drinks efficiently, and supporting fellow Playmakers. Your interactions with Players will be warm and welcoming, helping to create memorable moments for all who visit Topgolf. The role requires physical stamina and the ability to multitask in a lively setting, making it perfect for candidates who enjoy an active workday and thrive in social environments. In addition to competitive pay and tips for certain positions, Team Members benefit from comprehensive offerings including health, dental, and vision insurance, 401(k) plans with playmaker match, mental well-being platforms, and flexible scheduling options. Topgolf also promotes career growth opportunities, supporting its employees to advance within the company. This position is ideal for both part-time and full-time seekers who are ready to contribute to a fun work culture and develop their career in hospitality and entertainment industries. If you are enthusiastic, reliable, and ready to join a team that values your individuality and ideas, the Service Support Playmaker opportunity at Topgolf Waco could be the perfect fit.
Job Requirements
- High school diploma or equivalent
- Ability to lift and move items up to 50 lbs
- Ability to be on feet for most of the shift
- Willingness to perform active tasks including bending, stooping, and carrying
- Availability to work day, night, and weekend shifts
- Commitment to providing excellent customer service
- Legal authorization to work in the United States
Job Qualifications
- Positive attitude
- Ability to work as part of a team
- Customer service skills
- Ability to thrive in a fast-paced, popular environment
- Prior experience in hospitality or entertainment is a plus but not required
- Physical stamina to lift up to 50 lbs and be on feet for extended periods
- Strong communication skills
Job Duties
- Greet every Player with a smile and friendly energy
- Deliver food and drinks to bays efficiently, making sure every Player has what they need for an awesome experience
- Assist in preparing non-alcoholic beverages, maintain clean and stocked service areas, bus bays and tables, and fold napkins to Topgolf standards
- Jump in to support the team where needed, whether that’s restocking stations, helping on the tee line, or keeping common areas clean
- Adhere to safety and sanitation standards to maintain a clean, safe, and compliant work environment
- Demonstrate Topgolf’s core values of fun, one team, excellence, courage, and caring in daily tasks
Job Criteria
Experience
No experience required
Job Location
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