Service Support (busser/food runner)

Job Overview

briefcase

Employment Type

Hourly
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Free mental well-being platform
Discounted food and retail items
Paid Time Off

Job Description

Topgolf is a global sports and entertainment company known for creating unique and engaging experiences that bring people together through the joy of play. The company operates locations that combine entertainment, food, and technology to provide a social environment where guests can play golf games, enjoy delicious meals, and connect with family and friends. Topgolf's culture emphasizes fun, teamwork, and innovation, driving an energetic and dynamic work atmosphere for its team members, called Playmakers. The company encourages individuality and fosters career growth by promoting from within, offering a supportive environment where ideas and creativity are valued and celebrated.

The position being offered is for hourly Service Support Playmakers. These team members play a vital role in delivering outstanding service and maintaining a welcoming environment at Topgolf venues. The role centers on creating memorable experiences for Players by ensuring efficient and friendly interaction, maintaining cleanliness, and supporting various operational needs on the floor. A Service Support Playmaker is instrumental in assisting with food and beverage delivery, keeping service areas well-stocked, and helping with overall venue upkeep. This position demands excellent customer service skills combined with a positive, team-focused attitude to thrive in a busy and often fast-paced setting.

This role is ideal for individuals who love a dynamic, social workplace where no two days are alike and who enjoy working with a diverse group of people. At Topgolf, Service Support Playmakers are more than employees; they are part of a vibrant community that values fun and collaboration. The company offers competitive hourly wages with opportunities to earn tips for specific roles, comprehensive benefits for eligible employees including health, dental, vision, and 401(k) with team member match, as well as a mental well-being platform. Shift flexibility allows candidates seeking part-time or full-time work to find schedules that suit their needs.

Service Support Playmakers are expected to have a positive attitude and the ability to thrive in a lively environment while focused on delivering superior service to guests. Previous experience in hospitality or entertainment is a plus but not required, as Topgolf values enthusiasm and a willingness to learn. Physical activity is a key component of the job, with responsibilities including lifting up to 50 pounds and being on one’s feet for much of the shift. The company prioritizes safety and sanitation to ensure a clean and secure environment for both guests and employees.

In addition to competitive wages and comprehensive benefits, working at Topgolf comes with many perks such as free gameplay, discounted food and retail items, and weekly meals for Playmakers. The company culture promotes fun, inclusivity, and professional growth opportunities, empowering employees to develop their careers while enjoying a warm and welcoming workplace. Topgolf is an equal opportunity employer committed to diversity, equity, and inclusion, actively fostering a respectful and equitable environment for all team members and guests.

Job Requirements

  • Ability to lift and move items up to 50 pounds
  • must be able to stand and walk throughout the shift
  • physical endurance for a fast-paced and active work environment
  • willingness to work flexible hours including days, nights, and weekends
  • legal authorization to work in the U.S.
  • commitment to safety and cleanliness standards

Job Qualifications

  • Positive attitude
  • team player mentality
  • player-focused service approach
  • ability to work well in a busy environment
  • previous hospitality or entertainment experience is a plus but not required
  • strong communication skills
  • reliability and punctuality

Job Duties

  • Greet every Player with a smile and friendly energy
  • deliver food and drinks to bays efficiently
  • assist in preparing non-alcoholic beverages
  • maintain clean and stocked service areas
  • bus bays and tables
  • fold napkins to Topgolf standards
  • support the team by restocking stations and helping on the tee line
  • keep common areas clean
  • adhere to safety and sanitation standards
  • live the Topgolf core values of Fun, One Team, Excellence, Courage, and Caring

Job Criteria

Experience

No experience required


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