Service Support - Busser - Urgently Hiring

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $2.33 - $9.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
401k
Free games

Job Description

Dave & Buster's is a dynamic entertainment and dining company that offers a unique blend of food, drinks, and games designed to deliver an unparalleled guest experience. Established as a leader in the entertainment restaurant sector, Dave & Buster's combines the social atmosphere of a bar and the excitement of an arcade with delicious dining options, creating an ideal environment for celebrating and having all-out fun. The company is well-known for its lively atmosphere, attentive service, and commitment to providing a highly enjoyable experience for guests of all ages.

Working at Dave & Buster's means joining a team where no two days are ever the same. The culture at Dave & Buster's is fast-paced yet friendly, offering flexible schedules that accommodate school and other jobs. Team members become part of a vibrant community where they work alongside awesome co-workers dedicated to delivering exceptional customer service. The company also provides an attractive benefits package for many positions, including medical, dental, vision, a 401K plan, and even free games, all contributing to a rewarding and enjoyable work environment.

The role at Dave & Buster's is centered on assisting Bartenders, Cocktail Staff, and Wait Staff by maintaining area cleanliness and supporting efficient service. This position is crucial to ensuring that guests receive fast, friendly, and accommodating service throughout their visit. Responsibilities include bus stand cleanliness, stocking supplies, emptying trash, spot sweeping, and maintaining clean wait stations. The role also involves responsibilities such as delivering food to tables, ensuring proper garnishing before food goes out, busing and resetting tables, and assisting guests by clearing dishes, refilling beverages, and helping with party setups.

Team members in this role play a vital part in upholding company safety and sanitation policies, including cleanliness of restrooms and high chairs. The job requires a high level of friendliness, the ability to communicate clearly with guests and team members, and a willingness to work days, nights, and weekends as needed. While previous restaurant or bar experience is preferred, it is not required, making this position an excellent opportunity for individuals seeking entry into the hospitality and entertainment industry. The compensation ranges from $2.33 to $9 per hour, reflecting the position's support role within the team and the opportunity for growth within a highly respected organization committed to equal opportunity employment and compliance with E-Verify where required.

Job Requirements

  • must be at least 16 years of age
  • ability to work days, nights and/or weekends as required
  • ability to work in noisy, fast paced environment with distracting conditions
  • ability to read and write handwritten notes
  • ability to lift and carry up to 30 pounds
  • ability to move about facility and stand for long periods of time
  • ability to walk or stand 100% of shift

Job Qualifications

  • restaurant and/or bar experience preferred but not required
  • must demonstrate ability to clearly communicate with guests and other team members
  • friendly and able to smile frequently while working days, nights and/or weekends
  • ability to work in a noisy, fast paced environment with distracting conditions
  • ability to lift and carry up to 30 pounds
  • at least 16 years of age

Job Duties

  • delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • adheres to all company safety and sanitation policies and procedures
  • responsible for bus stand cleanliness and stocking
  • ensures wait stations remain clean
  • empties trash and spot sweeps whenever floor needs it, or when a manager requests
  • performs opening/closing responsibilities, including party breakdown/duties
  • restocks and prepares supplies for shift change and or close
  • ensures food is properly garnished prior to running out to guests
  • follows all tray procedures to minimize loss and ensure food is delivered timely or correctly
  • busses and resets tables
  • delivers food to tables and ensures the guests have everything they need
  • offers assistance to guests by clearing away dishes and glassware, and refilling beverages
  • assists in party setup
  • maintains cleanliness of restrooms, including restocking of supplies
  • cleans high chairs and booster chairs
  • assists other team members as needed or when business needs dictate
  • must be friendly and able to smile a lot while working days, nights and/or weekends as required

Job Criteria

Experience

Entry Level (1-2 years)


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