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Service Support

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) match
Free mental well-being platform
FREE gameplay
Discounted food and retail
Weekly meals

Job Description

Topgolf Entertainment Group is a global sports and entertainment community known for combining technology, entertainment, and golf to create an innovative and engaging social experience. With locations across the United States and beyond, Topgolf venues offer a unique atmosphere where players can enjoy interactive golf games, delicious food and beverages, and a vibrant social setting. The brand prides itself on fostering a fun, inclusive, and dynamic culture that values creativity, teamwork, and delivering exceptional experiences to every guest. As a leader in the hospitality and entertainment sector, Topgolf continues to expand its reach while maintaining a strong commitment to quality, guest satisfaction, and employee development.

The Service Support Playmaker role at Topgolf in Greensboro, North Carolina, is a fantastic opportunity for individuals who thrive in lively environments and enjoy working as part of a dedicated team. This position is hourly and designed for those who are passionate about creating memorable moments for guests, assisting in various service tasks, and maintaining a welcoming atmosphere. As a Service Support Playmaker, you will be an essential part of the venue operations, supporting food and beverage service by preparing non-alcoholic drinks, delivering orders to bays, maintaining cleanliness, and ensuring safety and sanitation standards are met throughout the facility. Your positive attitude and enthusiasm will play a key role in enhancing the overall player experience.

This role offers competitive hourly wages with opportunities for tips in certain positions. Benefits include health, dental, and vision insurance, 401(k) matching, free mental well-being resources, and other perks such as free gameplay, discounted food and retail items, and weekly meals. Flexibility is also a highlight, with a variety of shifts available including day, night, and weekends, catering to part-time or full-time schedules. Moreover, Topgolf places a strong emphasis on career growth, promoting from within and encouraging employees to develop their skills and advance within the company. This is an excellent chance to join a fast-paced, fun, and collaborative environment where you can make a meaningful impact, build connections, and enjoy a workplace culture centered around fun, respect, and teamwork.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to lift and move items up to 50 pounds
  • Comfortable standing and walking for long shifts
  • Flexible availability including day, night, and weekend shifts
  • Must be able to work in the United States legally
  • Commitment to maintaining cleanliness and safety standards
  • Strong communication skills

Job Qualifications

  • Positive attitude
  • Ability to work well in a team
  • Strong customer service focus
  • Ability to thrive in a high-volume environment
  • Previous experience in hospitality or entertainment is a plus but not required
  • Ability to perform physical tasks such as lifting up to 50 pounds and being on feet for extended periods
  • Comfortable working in a fast-paced and dynamic setting

Job Duties

  • Greet every player with a smile and friendly energy
  • Deliver food and drinks to bays efficiently
  • Assist in preparing non-alcoholic beverages
  • Maintain clean and stocked service areas
  • Bus bays and tables according to Topgolf standards
  • Fold napkins to company standards
  • Support team by restocking stations, helping on the tee line, and keeping common areas clean
  • Adhere to safety and sanitation guidelines
  • Embody Topgolf's core values of fun, one team, excellence, courage, and caring

Job Criteria

Experience

No experience required


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