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Service Support

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan
Free mental well-being platform
FREE gameplay
Discounted food
Weekly meals

Job Description

Topgolf is a global sports and entertainment community that redefines traditional entertainment by combining cutting-edge technology with a vibrant social atmosphere. Established as a leader in the venue operations space, Topgolf offers an innovative platform where people can come together to enjoy golf games, food, drinks, and music, creating memorable experiences for players of all ages and skill levels. With multiple locations across the United States and beyond, Topgolf is committed to fostering a culture of fun, connection, and innovation within a fast-paced, collaborative environment.

Operating in Greensboro, North Carolina, Topgolf is seeking enthusiastic and dedicated individuals for the role of Service Support Playmaker. This position is integral to the venue’s operations, focused on delivering exceptional guest experiences through friendly service and teamwork. The role is hourly and offers competitive wages, with opportunities for tips in certain positions, making it financially rewarding for motivated team members.

As a Service Support Playmaker, you will play a critical role in greeting players with a positive attitude and providing excellent customer service by efficiently delivering food and beverages to guests. The job demands a hands-on approach to maintaining cleanliness and stock in service areas, ensuring that every aspect of the venue meets Topgolf’s high standards of safety and sanitation. You will assist in preparing non-alcoholic beverages, keep bays and tables clean, and support fellow Playmakers by restocking stations and maintaining common areas.

The position values a spirit of fun and teamwork, requiring employees to embody Topgolf’s core values of Fun, One Team, Excellence, Courage, and Caring. Successful candidates thrive in a popular, high-energy environment and remain calm under pressure. Although previous hospitality or entertainment experience is a plus, it is not mandatory, as Topgolf welcomes individuals who are keen to learn and grow within the company.

Physical endurance is essential for this role since the work entails standing for long periods, lifting and moving items up to 50 pounds, and engaging in active tasks throughout the shift. Candidates must possess a can-do attitude and the ability to maintain high energy levels during busy, high-volume operations.

Topgolf is committed to providing a safe, inclusive, and enjoyable work environment. The company promotes career advancement from within and offers comprehensive benefits for those who qualify, including health, dental, vision coverage, a 401(k) plan with company match, and a free mental well-being platform. Employees also enjoy perks such as free gameplay, discounted food and retail items, and weekly meals.

This role represents a fantastic opportunity to join a dynamic and growing entertainment giant where your individuality and ideas can directly contribute to success. Whether you are seeking part-time or full-time employment, Topgolf’s flexible scheduling aims to accommodate a variety of lifestyles and commitments. If you are a people-oriented professional passionate about creating enjoyable experiences and being part of a fun, vibrant team, the Service Support Playmaker position at Topgolf in Greensboro offers an engaging and supportive career path.

Job Requirements

  • Ability to lift and move items up to 50 lbs
  • comfortable standing and walking for long periods
  • able to perform active physical tasks
  • capable of maintaining endurance in a high-volume environment
  • flexible availability for day, night, and weekend shifts
  • legal authorization to work in the United States

Job Qualifications

  • Positive attitude
  • one team mentality
  • focus on player experience
  • ability to thrive in a popular environment
  • previous hospitality or entertainment experience is a plus but not required

Job Duties

  • Greet every player with a smile and friendly energy
  • deliver food and drinks to bays efficiently, ensuring every player has what they need
  • assist in preparing non-alcoholic beverages
  • maintain clean and stocked service areas, bus bays, and tables
  • fold napkins to Topgolf standards
  • support team by restocking stations, helping on the tee line, and keeping common areas clean
  • adhere to safety and sanitation standards to provide a safe environment

Job Criteria

Experience

Entry Level (1-2 years)


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