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Service Support

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $12.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan
Free mental well-being platform
flexible schedule
Discounted meals and retail
free game play

Job Description

Topgolf is a global sports and entertainment company that redefines the way people experience golf and social entertainment. Located in Providence, Rhode Island, Topgolf offers a unique venue that combines an exciting mix of technology, entertainment, food, and sports to create an unforgettable experience for guests of all ages. The company is widely known for its innovative approach to social sports, blending competitive golf games with a lively, fun environment where players and guests can enjoy great food and drinks, live music, and exceptional service. As a leader in the venue operations category, Topgolf prides itself on fostering a culture of fun, inclusivity, and team spirit in all its branches.

At Topgolf, the employment type is hourly, with competitive wages starting at $12.00 per hour plus tips for eligible positions. The company emphasizes career growth opportunities, offering a positive, energetic atmosphere that motivates employees to exceed expectations and develop professionally in a fast-paced entertainment environment.

The role of Service Support Playmaker at Topgolf is designed for individuals who thrive in dynamic, lively settings and are passionate about delivering exceptional guest experiences. A Service Support Playmaker plays a crucial role in ensuring every player feels welcomed, valued, and well-cared-for throughout their visit. This position requires a hands-on approach to customer service, involving food and beverage delivery, maintaining cleanliness, and supporting other team members to ensure smooth venue operations. Successful Playmakers possess a positive attitude, strong teamwork skills, and a genuine love for creating memorable moments for guests while upholding Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring.

This position is ideal for people who enjoy being active and on their feet, as well as those who are comfortable multitasking in a popular environment. The work involves physical tasks such as lifting up to 50 pounds, bending, stooping, and constant movement throughout shifts. Experience in hospitality or entertainment is a plus but not mandatory, as Topgolf welcomes individuals eager to learn and grow within the company.

Beyond the daily responsibilities, Topgolf offers its Playmakers various benefits including health, dental, and vision insurance, a 401(k) plan with company match, access to a free mental well-being platform, discounted food and retail items, free game play, and weekly meals for team members. Flexibility in scheduling, including day, night, and weekend shifts, accommodates both part-time and full-time candidates.

Joining Topgolf means becoming part of a community that believes in the power of play to foster fun, connections, and innovation. Employees are encouraged to bring their unique personalities and creativity to the team, making every day at Topgolf an opportunity to shine and make a positive impact. If you love making people smile, working in a supportive environment, and contributing to a brand that values fun and excellence, this role offers an exciting career path where you can build meaningful relationships and enjoy a playful work atmosphere.

Job Requirements

  • Minimum age to work legally
  • Ability to lift and move items up to 50 pounds
  • Willingness to be on feet for most of the shift
  • Capacity to perform active and physical tasks
  • Ability to work flexible day, night, and weekend shifts
  • Eligibility to work in the United States
  • High school diploma or equivalent preferred

Job Qualifications

  • Positive attitude
  • Strong teamwork skills
  • Ability to work in a fast-paced and popular environment
  • Previous experience in hospitality or entertainment is a plus
  • Ability to provide excellent customer service
  • Good communication skills
  • Commitment to safety and sanitation guidelines

Job Duties

  • Greet every player with a smile and friendly energy
  • Deliver food and drinks to bays efficiently
  • Assist in preparing non-alcoholic beverages
  • Maintain clean and stocked service areas
  • Bus bays and tables
  • Fold napkins to Topgolf standards
  • Support team by restocking stations and keeping common areas clean
  • Adhere to safety and sanitation standards
  • Live the Topgolf core values every day

Job Criteria

Experience

No experience required


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