Service Supervisor - Birchway Quarry Falls

Greystar is a premier, fully integrated global real estate platform specializing in property management, investment management, development, and construction services within the institutional-quality rental housing sector. With its headquarters in Charleston, South Carolina, Greystar operates globally, managing over $300 billion in real estate assets across more than 265 markets. The company has a significant presence spanning North America, Europe, South America, and the Asia-Pacific region. Known as the largest apartment operator in the United States, Greystar manages over one million units and beds worldwide, highlighting its dominance and leadership within the multifamily housing industry. Founded in 1993 by Bob Faith, the company has consistently focused on delivering world-class service and excellence in the residential rental real estate business, underpinning its long-term commitment to quality and customer satisfaction. For more information, visit www.greystar.com.

This Maintenance Technician role at Greystar is designed for professionals adept in technical and mechanical expertise, contributing to the upkeep and operational efficiency of the company’s residential communities. The position centers on ensuring that both the internal and external parts of buildings, grounds, amenities, and common areas meet stringent standards related to cleanliness, appearance, safety, and overall functionality. As a critical member of the service team, the Maintenance Technician responds to resident service requests, diagnoses problems, and carries out repairs following company policies, safety protocols, and local codes. The role also involves managing the "make-ready" process for vacant apartments including inspections, scheduling vendors, procuring materials, and verifying completion to prepare units for new residents.

In addition, the Maintenance Technician develops and upholds community standards related to the maintenance of grounds, exteriors, interiors, and common spaces to reinforce the high quality and reputation of Greystar-managed properties. Regular inspections of work performed by other team members and contractors ensure adherence to quality standards and policies, promoting continuous improvement. The position requires inventory management skills to maintain adequate supplies for repairs and preventive maintenance, supporting budget guidelines.

Safety is paramount; the technician conducts regular safety meetings and maintains compliance with OSHA and related regulations, including proper handling of Material Safety Data Sheets (MSDS). Customer service skills are integral to the role, involving respectful and efficient communication with residents and colleagues. The position demands physical stamina and flexibility due to work performed both indoors and outdoors, in various weather conditions, and sometimes requires lifting, climbing, and maneuvering heavy objects. Furthermore, the role may involve a flexible schedule, including call duties during evenings, weekends, and holidays.

Greystar offers a competitive compensation package with eligibility for various bonus programs depending on the role location (corporate or onsite). The company emphasizes work-life balance and employee well-being through robust benefit offerings and professional development opportunities. By joining Greystar, Maintenance Technicians contribute to maintaining high living standards in premier residential communities, supporting the company’s mission to provide exceptional housing experiences globally.