Service Supervisor - Avana Powell Valley

Greystar is a leading, fully integrated global real estate platform offering comprehensive expertise in property management, investment management, development, and construction services with a focus on institutional-quality rental housing. Headquartered in Charleston, South Carolina, the company manages and operates over $300 billion of real estate across more than 265 markets worldwide, with offices located throughout North America, Europe, South America, and the Asia-Pacific region. It is recognized as the largest operator of apartments in the United States, managing over one million residential units and beds globally. With nearly $79 billion of assets under management, including $35 billion in development assets and over $36.5 billion in regulatory assets, Greystar is a prominent player in the residential real estate industry. Founded in 1993 by Bob Faith, Greystar emphasizes world-class service and professionalism in the rental residential sector to consistently meet high standards for quality and customer satisfaction. For more information about the company, visit www.greystar.com.

This role is focused on overseeing and performing technical and mechanical work to ensure that the internal and external buildings, grounds, amenities, and common areas of the community meet Greystar’s rigorous standards for cleanliness, safety, appearance, and overall functionality. This position entails managing work orders generated by resident service requests and routine property maintenance by diagnosing issues, undertaking repairs, and ensuring compliance with company policies, safety standards, and regulatory codes. The incumbent is responsible for coordinating the make-ready process of vacant apartment homes to prepare them for leasing, including pre-move-out inspections, maintenance scheduling, vendor coordination, and quality checks. The role also involves developing and enforcing standards for the community's appearance and cleanliness, inspecting the work of service team members, contractors, and vendors, managing maintenance inventories, completing monthly preventative maintenance tasks, and assisting in budget development for repairs and capital improvements. Cost control and efficiency are emphasized, along with conducting safety meetings, maintaining necessary safety documentation, and updating compliance with OSHA and other relevant laws. This position requires excellent customer service skills to effectively interact with residents, clients, and team members, addressing complaints and inquiries with professionalism and urgency. The hourly pay range for this role is $30.00 to $35.50, with additional bonus opportunities depending on individual and company performance for corporate or onsite property roles. The position demands physical ability to handle diverse maintenance tasks and flexible scheduling, including availability for call duties during evenings, weekends, and holidays. This role provides an excellent opportunity to contribute to maintaining the highest levels of community quality and resident satisfaction while working for a globally recognized leader in real estate management.