Service Supervisor

Cintas Corporation is a leading provider of specialized products and services that help businesses across various industries maintain clean, safe, and efficient environments. Serving over one million customers, Cintas offers a wide range of solutions including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems, and alarm services. Publicly traded on the Nasdaq Global Select Market under the symbol CTAS, Cintas is a Fortune 500 company headquartered in Cincinnati, Ohio. The company's commitment to quality and customer satisfaction has established it as a trusted industry leader dedicated to helping businesses get ready for the workday with confidence.

Cintas is currently seeking a Service Supervisor to join their rental organization in a full-time, regular employee role on the first shift. This middle-management position offers a dynamic and hands-on role that involves supervising and leading a customer-facing service team both on and off route. The Service Supervisor plays a vital role in ensuring high levels of customer service, efficient delivery, and maintaining product quality through direct oversight of pick-up and delivery operations. Responsibilities include hiring, training, developing, and evaluating team members to guarantee superior service that meets Cintas' standards.

The Service Supervisor will also be responsible for overseeing several key operational areas such as maintaining excellent customer relationships, managing contract renewals, driving sales growth within existing accounts, optimizing route structures for efficiency, and ensuring driver compliance with regulatory requirements. A critical aspect of the role involves driving a company-owned vehicle to and from customer locations and assisting with manual tasks such as lifting and carrying products to ensure smooth service delivery.

This position requires a candidate with leadership skills who can balance operational management with a commitment to customer satisfaction. It provides the opportunity to work in a fast-paced environment, leading a dedicated team while having a direct impact on customer experience and business success. Cintas values team members who demonstrate strong communication, organizational, and problem-solving skills, as well as the ability to mentor and develop others. The Service Supervisor role is integral to sustaining the company’s reputation for excellence in service and product quality, making it a rewarding career path with opportunities for growth and advancement within the company.