Service Supervisor

Cintas Corporation is a leading provider of products and services that help businesses maintain clean, safe, and well-equipped facilities. As a publicly held Fortune 500 company headquartered in Cincinnati, Ohio, Cintas supports over one million customers across various industries with offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, fire extinguishers, sprinkler systems, alarm services, and safety training. Known for its commitment to quality and innovation, Cintas plays a vital role in helping businesses get Ready to open their doors with confidence every day. With comprehensive solutions tailored to meet customer needs, Cintas emphasizes customer satisfaction, safety, and operational excellence, which consistently positions it as a trusted partner for businesses nationwide.

The role of Service Supervisor at Cintas is a key middle-management position responsible for directly overseeing the customer-facing service team both on the road and in-house. This role holds significant leadership accountability and demands a hands-on approach to managing the service team, who handle customer service, sales, product pick-up, and delivery to various customer sites. The Service Supervisor is tasked with hiring, training, developing, and evaluating team members to ensure customers receive the highest level of service quality and product efficiency. A deep understanding of service department areas is essential, encompassing customer relationship management, contract renewals, internal sales growth, route optimization, and driver compliance.

This position requires driving a company-owned vehicle to customer locations, assisting the team with physical tasks such as lifting and carrying, and walking in and around customer accounts, making physical fitness and adherence to Department of Transportation (DOT) regulations critical. The Service Supervisor also plays a vital role in maintaining efficient route structures and ensuring strict compliance with driver safety standards.

Candidates for this position must meet DOT requirements which include holding an active driver's license, being at least 21 years old, obtaining DOT medical certification, and providing employment documentation. Preferred candidates will have experience in sales roles, customer service particularly in industrial or service industries, and training or instructional background.

Cintas offers competitive compensation alongside a comprehensive benefits package, including multiple medical plan options with premiums below the national average, some at zero cost. Employees also enjoy dental and vision benefits, company-paid disability and life insurance, paid time off, holidays, 401(k) with company match, profit sharing, and career advancement opportunities. Joining Cintas means becoming part of a large, supportive organization that prioritizes employee development and workplace safety, making the Service Supervisor role an exciting opportunity for individuals looking to advance their leadership career in a dynamic service-oriented environment.