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Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $22.00 - $25.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Annual bonus
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
inclusive work environment

Job Description

Opensity is a technology-enabled managed services organization that specializes in helping leading law firms and professional services organizations modernize their operational workflows. By integrating talented personnel, innovative technology, and comprehensive service offerings, Opensity creates scalable and efficient environments that empower teams to perform their best work and foster career growth. With a client-focused approach, the company addresses the evolving needs of its customers by streamlining processes related to administrative support and office management, ensuring smooth and effective day-to-day operations across diverse professional settings.

The role of a Service Specialist at Opensity is integral to maintaining high standards of client satisfa... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of 1 year work experience in a customer service field
  • Ability to multitask with attention to detail
  • Ability to resolve issues with professionalism and tact
  • Ability to lift or move 40 lbs or greater
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
  • Ability to walk, bend, kneel, stand or sit for an extended period
  • Availability to work 10 AM to 7 PM Monday through Friday

Job Qualifications

  • High school diploma or GED
  • Minimum of 1 year work experience in a customer service field
  • Ability to multitask with attention to detail
  • Ability to resolve issues with professionalism and tact
  • Ability to lift or move 40 lbs or greater
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
  • Ability to walk, bend, kneel, stand or sit for an extended period
  • Availability to work 10 AM to 7 PM Monday through Friday

Job Duties

  • Metering, sorting, and distributing mail and accountable packages per schedule
  • Accurately producing copy, print, and scan projects per written instructions
  • Answering incoming telephone calls and routing to the appropriate person
  • Greeting and announcing visitors in a friendly and professional manner
  • Coordinating and maintaining client conference rooms, common areas, and kitchens
  • Inspecting and ensuring cleanliness, stocking supplies, and organizing client kitchen supplies
  • Maintaining inventory control and ordering supplies as needed
  • Upkeep of copy rooms and stocking of general supplies
  • Delivering paper and performing basic daily maintenance
  • Performing facilities services such as hanging pictures, small office moves, cleaning services, and communication regarding building or equipment concerns
  • Moving tables and chairs for conference room setup and breakdown

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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