Service Specialist

Opensity is a leading technology-enabled managed services organization that specializes in delivering modern operational solutions to top law firms and professional services organizations. By seamlessly integrating skilled professionals, advanced technology, and comprehensive services, Opensity creates scalable and efficient environments where teams can excel and grow their careers. The company's commitment to innovation and client satisfaction distinguishes it in the field of managed services, making it a dynamic and rewarding workplace for its employees. Opensity values diversity, inclusion, and equal opportunity, ensuring a respectful and supportive working environment for all team members.

The Service Specialist role at Opensity is an essential position focused on providing a broad range of administrative and operational support to clients. This position encompasses various responsibilities that include managing mail services such as sorting and distributing mail and packages, handling copy, print, and scanning projects with accuracy, and performing key receptionist duties including answering incoming calls and welcoming visitors professionally. The role also involves hospitality services like coordinating client conference rooms and maintaining common areas, ensuring all spaces are clean, well-stocked and prepared for continual use. Furthermore, the Service Specialist takes responsibility for floor coordination by maintaining copy rooms and managing supplies and deliveries, as well as facilities services which could include small office moves, hanging pictures, cleaning services, and regular communication with clients about building or equipment issues.

Working as a Service Specialist offers an opportunity to be part of a highly collaborative team that values attention to detail, professionalism, and multitasking abilities. The role supports a vibrant work environment where people genuinely believe in the work they do, contributing directly to client satisfaction and operational excellence. Candidates can expect a supportive atmosphere where their efforts will be recognized and rewarded, with compensation up to $17.00 per hour and eligibility for an annual bonus depending on location, skills, and experience. At Opensity, employee well-being and career development are prioritized, making it an excellent choice for individuals seeking a stable position that fosters growth and values diversity and inclusion at every level.