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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.26 - $20.32
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Annual bonus
Employee assistance program
Retirement Plan
flexible schedule
Job Description
Opensity Solutions is a technology-enabled managed services organization specializing in helping leading law firms and professional services organizations modernize their operational frameworks. By combining talented professionals, innovative technology, and integrated services, Opensity creates scalable and efficient work environments where teams can thrive, perform their best, and develop their careers. Known for its commitment to equal employment opportunity and inclusive policies that comply with all applicable federal, state, and local laws, Opensity fosters a workplace free from discrimination based on race, religion, ethnicity, gender, sexual orientation, disability, veteran status, or any other protected category. The organization's dedication to diversity and affirmative... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or administrative support is preferred
- excellent communication and people skills
- ability to function with a high level of patience, tact, and diplomacy in handling complaints and/or situations
- manual dexterity required for operating office machinery
- understanding of event management systems such as Maptician or EMS
- able to speak clearly so listeners understand
- demonstrate excellent organizational skills, communication skills, and critical thinking skills
- strong initiative required
- ability to work independently with minimal direct supervision
- strong organizational and multitasking abilities
- proficiency in Microsoft Office Suite
- must be flexible to adjust schedule to manage client events including occasional evening, early morning, and weekend events
- ability to lift or move 40 lbs or greater
- ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
- ability to walk, bend, kneel, stand or sit for an extended period of time
- complete other tasks as assigned
Job Qualifications
- high school diploma or equivalent
- additional education or certifications in hospitality or office administration is a plus
- previous experience in hospitality or administrative support is preferred
- excellent communication and people skills
- ability to function with a high level of patience, tact, and diplomacy in handling complaints and/or situations
- manual dexterity required for operating office machinery
- understanding of event management systems such as Maptician or EMS
- able to speak clearly so listeners understand
- demonstrate excellent organizational skills, communication skills, and critical thinking skills
- strong initiative required
- ability to work independently with minimal direct supervision
- strong organizational and multitasking abilities
- proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Job Duties
- greet and welcome guests in a warm and friendly manner
- provide excellent client elevated concierge-style hospitality support to all end-users at the site
- assist with event planning and coordination
- coordinate between off-site catering vendors and client event hosts
- manage room set-ups and break-down and table/chair configurations
- ensure professional presentation of catered food, beverages, and flatware
- ensure the hospitality area is clean, organized, and well-stocked
- provide exceptional customer service to clients and visitors
- compile, collect, and report all data necessary to provide the client with monthly management reports
- assist with copying, scanning, and printing documents
- ensure that all copies are accurate and of high quality
- maintain and organize digital and physical copies of important documents
- ensure devices are operating efficiently and place service calls as needed
- sort and distribute incoming mail and packages
- prepare and send outgoing mail and packages
- maintain accurate records of all incoming and outgoing mail
- maintain inventory of hospitality supplies and ensure timely replenishment
- place orders for new supplies as needed
- ensure that all supplies are stored properly and are easily accessible
- complete facilities requests as received
- hang pictures
- assist with overall cleanliness and organization of common client-facing areas including but not limited to reception, conference rooms, lounges and comfort areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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