Service Restaurant Server

Panda Restaurant Group, Inc. is the largest family-owned American Chinese restaurant concept founded in Glendale, California in 1983. This esteemed restaurant group operates over 2,300 locations worldwide including popular brands such as Panda Express, Panda Inn, and Hibachi San. Known for its commitment to exceptional dining experiences, Panda Restaurant Group fosters a values-driven workplace culture centered on respect, continuous growth, and operational excellence. The company actively promotes diversity and inclusion across all levels and locations, positioning itself as an equal opportunity employer. With a legacy spanning four decades, Panda Restaurant Group has successfully combined tradition with innovation to become a leader in the fast-casual and casual dining sector.

The Service Restaurant Server role at Panda Restaurant Group is integral in delivering outstanding guest service within a bustling dining environment. This position plays a critical role in supporting efficient restaurant operations through comprehensive menu knowledge, maintaining clean and organized service areas, and ensuring a positive and personalized dining experience for every guest. The role requires a courteous and enthusiastic demeanor to welcome and serve guests promptly, accompanied by the ability to make informed menu recommendations tailored to individual guest preferences.

Key responsibilities involve close coordination with kitchen staff to fulfill special food preparation requests as well as ensuring the accurate and timely delivery of food and beverages to tables. Servers at Panda Restaurant Group must adhere to proper serving procedures including wine service, plate placement, and check presentation to maintain a high standard of service. Maintaining cleanliness and safety in service areas involves promptly handling spills and addressing safety concerns to ensure a secure environment for both guests and colleagues.

A professional, guest-focused approach is essential as servers engage regularly with diners, performing quality check-ins to exceed guest expectations and resolve any concerns efficiently. The role necessitates teamwork and the willingness to assist bussers and other servers during peak hours to support smooth operations. In addition, handling payment transactions with accuracy and following established Panda Restaurant Group policies secures financial integrity.

This position also includes participation in opening and closing duties as assigned, demanding flexibility and reliability. The Service Restaurant Server role is ideal for individuals who thrive in fast-paced environments, enjoy interacting with people, and have a passion for quality service. With an hourly wage ranging from $16.50 to $23.10 based on experience and business factors, Panda Restaurant Group provides competitive pay complemented by flexible scheduling and the opportunity for career advancement. The establishment values its employees through comprehensive benefits, ongoing training, and leadership development programs that support personal and professional growth.