Service Representative

Pioneer Builders Supply is a reputable division of Pacific Supply, a leading distributor of building products with over 50 locations throughout the Western United States. Since its establishment in 1953, the company has diligently served the construction industry and local communities by delivering high-quality building materials and exceptional service. Pacific Supply values its employees as the cornerstone of its success, focusing on attracting and retaining top talent while promoting ongoing professional development to support both individual and organizational growth. Pioneer Builders Supply offers a dynamic work environment where employees are supported and encouraged to thrive in their careers.

The role of Service Representative at Pioneer Builders Supply is an exciting opportunity for motivated professionals seeking to grow their career and income within a booming industry. This entry-level position reports directly to the Branch Manager and involves assisting customers with order-related transactions and inquiries. Service Representatives build and maintain strong relationships with contractors, builders, and other key accounts while representing a diverse range of in-demand building products and value-added services. The position requires providing top-tier customer service and ensuring smooth order fulfillment through close collaboration with branch operations. Candidates will be responsible for accurately inputting orders into the company’s computer system and managing cash register operations to finalize transactions.

This role is ideal for individuals who possess excellent communication skills, telephone etiquette, and the ability to manage their time, sales pipeline, and follow-ups independently. Previous experience in the building industry is preferred but not mandatory, making this a great entry point for candidates eager to enter or grow within the construction supply sector. Pioneer Builders Supply offers a competitive hourly wage ranging from $19.82 to $23.00 per hour for this full-time position. Additionally, once promoted to an Outside Sales Representative, employees can benefit from a competitive base salary plus uncapped commission.

Pioneer Builders Supply, through Pacific Supply, is committed to providing comprehensive benefits to promote employee well-being and job satisfaction. That includes medical, dental, and vision insurance, 401(k) plans with company matching and profit sharing, flexible spending accounts, paid vacation and sick time, and employee wellness programs. This comprehensive benefits package reflects the company’s dedication to supporting the health and financial security of its workforce.

At Pioneer Builders Supply, the ethos extends beyond building quality structures — the company is dedicated to building meaningful careers. This role offers a unique chance to be part of a vibrant team that values integrity, customer service excellence, and professional growth. The work is performed in person at branch locations, emphasizing face-to-face customer interactions and teamwork in a fast-paced, rewarding environment. Pioneer Builders Supply is proud to be an equal opportunity employer promoting a drug-free workplace and fostering a culture of respect, inclusivity, and opportunity for all employees. If you are driven, personable, and ready to take control of your career while contributing to a legacy of excellence, this is the perfect opportunity to join the Pioneer Builders Supply team and build your future in the building products industry.