Job Overview
Compensation
Hourly
Range $15.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
We are a dynamic and growing service department dedicated to providing exceptional customer service in the automotive rental and service sector. Our establishment prides itself on creating a professional and welcoming environment where customers feel valued and well taken care of. We cater to a diverse clientele who rely on us for efficient rental services and comprehensive vehicle maintenance support. As an integral part of our operation, we emphasize organization, customer interaction, and attention to detail to ensure seamless service and customer satisfaction.
We are currently seeking an ambitious individual who is passionate about building a career rather than just finding a job. This opportunity is perfect for someone outgoing, highly organized, and enthusiastic about working closely with people. The role primarily involves managing rental transactions and supporting the service department in administrative and customer service tasks. This position is essential to maintaining the smooth operation of our rental fleet with responsibilities that include checking rentals in and out, processing payments, and coordinating service appointments.
In this position, you will be the face of the rental and service process, handling rental agreements daily and ensuring all paperwork and payments are processed accurately and efficiently. Your role also extends to managing the service department's cashier and clerical duties, including processing invoices and facilitating state inspection write-ups and closings. The ability to make online service appointments and follow up with customers to confirm these appointments is crucial.
Additionally, you will be responsible for answering service phone lines and performing miscellaneous tasks to support the service advisors, thereby enhancing the overall customer experience. This position offers a unique opportunity to grow with a respected company in the automotive service industry, providing a stable yet dynamic work environment where your contributions directly impact customer satisfaction and operational efficiency. If you are ready to embrace a challenging and rewarding career path, this role offers significant potential for professional development and advancement.
We are currently seeking an ambitious individual who is passionate about building a career rather than just finding a job. This opportunity is perfect for someone outgoing, highly organized, and enthusiastic about working closely with people. The role primarily involves managing rental transactions and supporting the service department in administrative and customer service tasks. This position is essential to maintaining the smooth operation of our rental fleet with responsibilities that include checking rentals in and out, processing payments, and coordinating service appointments.
In this position, you will be the face of the rental and service process, handling rental agreements daily and ensuring all paperwork and payments are processed accurately and efficiently. Your role also extends to managing the service department's cashier and clerical duties, including processing invoices and facilitating state inspection write-ups and closings. The ability to make online service appointments and follow up with customers to confirm these appointments is crucial.
Additionally, you will be responsible for answering service phone lines and performing miscellaneous tasks to support the service advisors, thereby enhancing the overall customer experience. This position offers a unique opportunity to grow with a respected company in the automotive service industry, providing a stable yet dynamic work environment where your contributions directly impact customer satisfaction and operational efficiency. If you are ready to embrace a challenging and rewarding career path, this role offers significant potential for professional development and advancement.
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or related field preferred
- ability to manage multiple tasks simultaneously
- strong organizational and communication skills
- proficiency with computers and phone systems
- ability to work in a fast-paced environment
- reliable and punctual
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or rental operations preferred
- strong communication and interpersonal skills
- proficiency in basic computer applications and scheduling software
- ability to handle cash and process payments accurately
- excellent organizational skills
- friendly and outgoing personality
Job Duties
- In charge of daily rentals and rental agreements
- processing payment for rentals and service invoices
- processing state inspection write-up and closing inspections
- making online service appointments
- contacting customer for follow-up and appointments
- answering service phone lines
- other miscellaneous tasks to help service advisor provide exceptional customer service
Job Location
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