Service Receptionist / Customer Service / Cashier

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $7.50
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
401k plan
Paid training
vehicle purchase discounts

Job Description

Classic Ford / Lincoln - Columbia is a reputable automotive dealership dedicated to providing exceptional service and a customer-centric experience. As part of a larger network of Ford and Lincoln dealerships, Classic Ford / Lincoln - Columbia has established itself as a trusted destination for vehicle sales, maintenance, and repair services. With a commitment to quality and customer satisfaction, the dealership offers a wide range of automotive products and services designed to meet the diverse needs of its clientele. Recognized for its welcoming atmosphere and professional staff, Classic Ford / Lincoln - Columbia continues to grow in the competitive automotive... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Ability to handle multiple tasks simultaneously
  • Strong interpersonal skills
  • Ability to remain calm and redirect customer frustrations
  • Must be punctual and reliable
  • Willingness to work flexible hours including weekends

Job Qualifications

  • Excellent communication skills
  • Ability to be a team player
  • Outgoing and friendly personality
  • Professional appearance
  • Strong organizational skills
  • Trainable and adaptable to new tasks
  • Experience in customer service preferred but not required

Job Duties

  • Responsible for greeting all customers in a polite and friendly manner
  • Help provide an excellent customer service experience by interacting with customers to determine satisfaction levels
  • Solicit positive social media responses and reviews
  • Accept payment for completed service work and balance receipts at the end of shift
  • Restock refreshments, food, and lobby materials in the customer lounge
  • Keep the lounge area neat and inviting during business hours

Job Location

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