Service Receptionist – Audi North Park

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Life
disability
401(k)
Paid vacation
sick leave
holiday
Wellness Program

Job Description

Kahlig Auto Group is a prominent automotive retailer operating a network of 15 auto dealerships across South Texas. Recognized for its dedication to customer satisfaction, the company offers a superior experience in vehicle sales, service, and overall ownership. With a focus on excellence, Kahlig Auto Group emphasizes creating a welcoming and positive work environment that supports the growth and development of its employees. This dealership group values hard work, dedication, and a team-oriented approach, treating its employees as part of a family. The culture fosters long-term career advancement rather than short-term job tenure, making it a preferred employer within the automotive retail industry.

We are currently seeking a Service Receptionist for our Audi North Park dealership, who will serve as the first point of contact and the face of the dealership. The ideal candidate will have a winning attitude, a professional appearance, and the reliability essential for building client trust and fostering positive relationships. While prior experience in a similar role is preferred, candidates demonstrating great potential are encouraged to apply. This position is not just another job but a stepping stone toward a meaningful long-term career with the Kahlig Auto Group.

In this role, the Service Receptionist will be responsible for handling front desk operations, including greeting visitors, managing the flow of communication, and ensuring clients feel welcomed and attended to. The receptionist will also engage in various clerical duties such as typing, proofreading, data entry, and mail sorting, which are vital for maintaining organized and efficient dealership operations. Additionally, the receptionist will schedule service appointments using the dealership's scheduling platform and will attend departmental meetings to stay updated with ongoing changes and initiatives.

Exceptional customer service skills are crucial, as the receptionist must be adept at diffusing client concerns and directing them to appropriate service personnel. Moreover, the receptionist plays a strategic role in maintaining communication flow within the dealership by updating telephone directories and referring clients to the right contacts for vehicle status updates. Being the voice and face of Audi North Park, the Service Receptionist embodies the professional image and values of Kahlig Auto Group at all times.

This position offers an opportunity to join a dynamic team within an industry-leading automotive retailer that prioritizes employee well-being through comprehensive benefits, ongoing training, and a supportive work culture. Candidates with a high school diploma or GED and some related experience or training will find this role rewarding and conducive to career growth. Join us at Audi North Park and be a part of a company that values commitment, professionalism, and a family-oriented atmosphere, making your work experience both fulfilling and successful.

Job Requirements

  • High school diploma or GED
  • 1 to 3 months of related experience and/or training
  • candidates with an equivalent combination of education and experience will also be considered

Job Qualifications

  • High school diploma or GED
  • 1 to 3 months of related experience and/or training
  • candidates with an equivalent combination of education and experience will also be considered

Job Duties

  • Understand and follow receptionist processes and procedures
  • perform clerical duties such as typing, proofreading, data entry, filing, photocopying, and sorting mail
  • receive visitors and obtain name and nature of business
  • update telephone directory
  • direct clients to lounge and refer clients to appropriate personnel for vehicle status updates
  • diffuse client concerns and direct them to the appropriate team member for assistance
  • schedule client service appointments utilizing scheduler platform
  • attend department meetings

Job Criteria

Experience

Entry Level (1-2 years)


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